Job summary
Employer heading
Bank Healthcare Support Worker
Bank Band 3
Welcome from our Chief Executive
Our organisation is expanding and we're looking for people with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS mental health and learning disability care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.
So what can we offer you in return?
We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.
You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.
As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.
If you like the sound of that, then come and join our team.
Job overview
Are you passionate about making a difference to the lives of young people?
Does a role supporting young people in distress and experiencing a mental health crisis interest you?
Does a challenging, fast-paced role excite you?
The this could be the perfect opportunity for you…
Chalkhill Hospital is a modern unit located in Haywards Heath. We are the only NHS Tier 4 CAMHS service in Sussex and offer a unique and rewarding experience supporting young people to recover at a critical time in their development so they have the best chance to succeed in life.
We are looking for Bank Healthcare Support Workers to join us. We are a caring, compassionate and creative team aiming to deliver outstanding care to all our young people and their families.
We understand that looking after our staff's health and well-being leads to safer services and better experiences for our young people, and so actively promote supervision, reflection, training opportunities and team away days. This is a challenging but hugely rewarding role with lots of progression available to the right person.
Bank staff are integral to our services providing temporary staffing when needed, you will be able to book shifts up to 8 weeks in advance as well as pick up last minute cover.
A face-to-face interview at Chalkhill will be required. Please see the attached documents for full details on the bank recruitment process.
Main duties of the job
As a Healthcare Support Worker your main responsibilities will be to maintain a safe, therapeutic environment and implement young people's care plans under the supervision of a registered nurse. For example, this may include supporting a young person to develop coping strategies to help reduce self-harm.
You will be required to communicate with patients, relatives and carers and assisting with clinical duties, including personal care and ensuring infection prevention and control standards are maintained.
You will also undertake personal care duties for service users in hospital, report patient's conditions to qualified staff and document care delivery in patients notes.
You will need to use your strong communication skills, attention to detail and motivation to constantly improve the way we work.
Working for our organisation
Chalkhill Hospital is a modern, unit located in Haywards Heath, West Sussex. We offer a unique and rewarding experience supporting young people to recover at a critical time in their development so they have the best chance to succeed in life.
We are fortunate to be located 20 minutes from Brighton and the seaside, close to the Sussex Downs National Park and just a short train ride away from London. The opportunity to relax outdoors has been invaluable to staff during the pandemic.
We run two shift patterns, a day shift from 7:30am-8pm and a night shift from 7:30pm-8am
We receive consistent feedback from our staff that we are a really compassionate, friendly and fun team to work with so, come and join us!
We'd love you to join an organisation that is rated 'good' overall and 'outstanding' for caring by the Care Quality Commission. Our staff agree, with 82% of people in our recent staff survey telling us that they recognise that care for patients is our top priority.
Other key staff survey results include:
70% highlighting flexible working opportunities as a key point for satisfaction at work
79% reporting feeling able to make suggestions to improve the work within their team
77% identifying the opportunities to show initiative in their roles
Detailed job description and main responsibilities
In order to be a successful Healthcare Support Worker in our team you will:
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- Have a recognised qualification in an area related to the workplace or equivalent technical/life skills
- Be fit to undertake any duties related to the role including physical interventions for the management of violence and aggression
- Have experience working as part of a team
- Have excellent communication skills
- Have evidence of a commitment to lifelong learning
- Have a professional and friendly demeanour
It would also be advantageous if you have:
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- Experience working within a mental health setting
- NVQ Level 2 in care
See attached Job Description and Person Specification for full details
As a clinical bank worker there is mandatory training required before you can work on the wards. These include a 5-day PMVA in person training course. Please ensure you would be able to attend, all training is paid.
Person specification
Qualifications
Essential criteria
- NVQ Level 2 in Care
Experience
Essential criteria
- Experience working within a health or social care setting.
- Experience of working as part of a team
- Good communication skills
- Experience with young people
- Experience of high acuity mental health
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Kat Wailes
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 01444 472670
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