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Job summary

Main area
Main Outpatients
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
276-6416145-JT
Employer
Queen Victoria Hospital NHS Foundation Trust
Employer type
NHS
Site
Queen Victoria Hospital
Town
East Grinstead
Salary
£22,816 - £24,336 Per Annum
Salary period
Yearly
Closing
07/07/2024 23:59

Employer heading

Queen Victoria Hospital NHS Foundation Trust logo

Senior Healthcare Assistant

NHS AfC: Band 3

Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.

In addition to receiving tertiary referrals from across the South East of England, we have a network  of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.

Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives. 

We also offer attractive benefits such as 

  • tailored personal development to support career aspirations, including accredited clinical and management development programmes
  • flexible working arrangements for a work-life balance that suits you and your needs
  • a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes

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Sustainability

At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion.  The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace. 

You can view our Green Plan here: Green Plan - Queen Victoria Hospital (qvh.nhs.uk)

Job overview

An exciting oportunity has arrisen for the right candidate to work in our Plastic surgery and Community out Patient Department as a Healthcare Assistant. You will be facilitating patients through their out patient journey both pre surgery and after surgery.  You will take on roles such as phlebotomy and physiological measurements inclusing ECG's.  You will also have a keen interest in wound healing and will look after patients following reconstructive surgery in skin, breast and hands. You will also cover a wide range of community clinics. The right candidate will be self motivated and keen to learn new skills and be a Team player.

Main duties of the job

At the Queen Victoria Hospital NHS Foundation Trust, an exciting opportunity has arisen within our Outpatient Department for a Band 3 Health Care Assistant.

This department operates plastics, community and general specialist clinics and is offering a range of diverse experience, including phlebotomy, cardiology, respiratory and plastic surgery .

Training and development is available for the successful applicant and you would need to be currently working at an NVQ Level 3 qualification or equivalent to be shortlisted for this role.

 

Working for our organisation

Rated GOOD overall with outstanding care by the CQC.  A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care. 

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Detailed job description and main responsibilities

An enthusiastic and self-motivated person is required to provide clinical healthcare support to both patients and HCAs including apprentices at Queen Victoria Hospital. The role gives the opportunity to work as part of a dedicated and busy clinical team whilst developing self and others in delivering high standard of clinical care.  

Job description and person specification attached. 

Person specification

Qualifications

Essential criteria
  • Apprenticeship Level 3 or Level 3 Diploma (NVQ) in Health care support or able to demonstrate knowledge within this field through practical experience
Desirable criteria
  • NVQ 1,2 or 3 Skills for Health HCA Care Certificate

Experience

Essential criteria
  • Experience of support learning and development in others
  • Experience of caring for and supporting
Desirable criteria
  • Previous experience in a health care setting
  • Experience of supporting and training HCAs and apprentices

Knowledge

Essential criteria
  • Knowledge of administration of patient care and related policies
  • Awareness of patient confidentiality and safeguarding
  • Knowledge of training and development within a healthcare setting or willingness to undertake training
Desirable criteria
  • Experience of medical device maintenance
  • Working within an NHS environment

Skills

Essential criteria
  • Ability to assist in emergency patient care
  • Ability to support nurses with carrying out relevant duties
  • Ability to develop skills and knowledge in self and others
Desirable criteria
  • Ability to organise workload to meet deadlines

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerStep into healthArmed Forces Covenant Bronze Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Rosalyn Waters
Job title
Outpatients Manager
Email address
[email protected]
Telephone number
01342414154

If you have problems applying, contact

Address
Holtye Road
East Grinstead
RH19 3DZ
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