Job summary
- Main area
- paediatrics
- Grade
- NHS AfC: Band 3
- Contract
- 12 months (FIXED TERM TERM TIME ONLY)
- Hours
- Term time hours - 35 hours per week (TERM TIME ONLY)
- Job ref
- 285-8678-CYPF
- Employer
- Black Country Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Brierley Hill Health Centre
- Town
- Brierley Hill
- Salary
- £24,071 - £25,674 pro rata
- Salary period
- Yearly
- Closing
- 21/03/2025 23:59
Employer heading

Health Care Support Worker
NHS AfC: Band 3
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:
- Adult and older adult mental health services
- Specialist learning disability services
- Mental health services for children and young people
- Community healthcare services for children, young people and families in Dudley
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.
We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk.
Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.
Job overview
Children’s Health Care Support Worker Band 3 Community Children’s Nursing Team
Opportunities have arisen for enthusiastic Health Care Support Worker (Band 3) to work in our community childrens nursing team in Dudley. You will be part of the service working in children’s homes and education settings supporting packages of care for children with complex needs
.
Main duties of the job
Following a supportive and in-depth training program you will care for children with a wide variety of complex health care needs and life limiting conditions, such as children who have an unstable airway/unstable condition; have complex seizures; are oxygen dependant; fed by enteral feeding methods such as a gastrostomy tube; tracheostomy, catheterisations/ offering support to families
You will work without direct supervision and you will be responsible for implementing and maintaining high standards of health care, as planned and directed by our team of registered nursing staff.
It is expected that the post holder will support the cover of the packages of care to enable children with complex needs attend education. The post holder will also support nurses and families to ensure that practical and emotional support is offered to families and children.
This will involve clinical and non-clinical care and will ensure that the post holder works with a wide range of other agencies and professionals including housing, dieticians, clinical engineers, physiotherapy, occupational therapists, and social services.
The post holder will have had prior expereicne working with children with complex clinical health needs and delivering clinical care.
The hours will be term time only Monday- Friday. 35 hours per week term time only
Working for our organisation
you will be part of an organisation that supports both adult and children and support the individual with training and other benefits
Detailed job description and main responsibilities
1. The post-holder will be responsible for the holistic care of children with complex health care needs in the child’s own home and special school.
2. Develop and maintain clinical competence and skills by undertaking a competency based training programme, with assessment and re-assessment at regular intervals
3. Carry out all relevant forms of care without direct supervision following care plans and the trust policies and procedures
4. To observe patients and respond to changes in the child’s condition, including emergency interventions. Verbally report changes in their condition to appropriate members of staff and document in nursing notes.
5. To provide child specific care to support the clinical needs of the child in the child’s home or community as required. This may include tracheostomy care, enteral feeding support, maintaining airways by using suction techniques., catheterisations. This list is not exhaustive. The clinical care will be child specific following competency based assessments
6. Recognise the cultural needs of patients and staff and enable them to be fulfilled.
7. Accompany child/young person to designated community place i.e school or hospice if BCPHT are supporting a package of care
8. Following training and clinical competencies recognise when the child’s condition deteriorates and act appropriately
9. Under direction, support with continence product reassessments.
10. Support children and families with seizure management including administration of emergency rescue medication, following an agreed care plan and maintaining competences
11. Following direction from the nurses-administer minor medication as per care plan/policies and as agreed by the RCN
12. To ensure equipment is maintained and faults are reported following trust policies and competencies are up-to-date in the use of the equipment
13. Deliver equipment and consumables as required
14. To participate in administration of file notes, filing letters, typing and general administration duties as requested by the team leader
15. To participate in the ordering/stocking and stock control of equipment
16. Promote health, comfort, dignity, privacy and a quality of life whilst supporting and promoting the Childs’ and families rights.
17. To work within the complex/continuing care framework and protocols providing and maintaining a high standard of care to patients as delegated
18. Participate in the planning, implementation and evaluation of care under the direct/indirect supervision of a qualified or registered Nurse.
19. Work in partnership with the multidisciplinary team according to the Care Plan under the guidance and delegation of appropriate professionals.
20. Communicate effectively with the child and their family acting as an advocate when needed.
21. Maintain clinical records using Trust documentation policy.
22. Communicate effectively with all professionals to provide a seamless service.
23. Respect the child and young person and families individual needs.
24. Understand age related developmental needs of the child, young adult.
25. Help promote and maintain a suitable environment in which the child, young person feels safe and comfortable whilst promoting usual daily activities.
26. Recognise the parent’s knowledge and expertise of their child, young adults care needs.
27. Respect the child and families right to privacy whilst a guest in their home.
28. Participate in an initial introductory and ongoing competence based training program according to the child’s changing needs. Acquire an understanding of a range of work procedures and practices, which require expertise, underpinned by theoretical
29. Recognise their own strengths and limitations and ask for help when unsure
30. Act as a professional and responsible team member.
31. Work in a professional manner and maintain issues of confidentiality at all times.
32. Respect family diversity.
Be conversant with safeguarding policies and guidelines
Person specification
complex children expereince
Essential criteria
- 2 year experience
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Nicola Davies
- Job title
- Team Leader
- Email address
- [email protected]
- Telephone number
- 07817571124
- Additional information
Caroline Hough
07785578706
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