Job summary
Employer heading
Clinical Support Worker - Oral & Facial Services
Band 2
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Probationary Period
All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust have recently completed the construction of a multi-storey car park at our Warwick Hospital site which has allowed us to reduce waiting times for car parking passes.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Job overview
An exciting opportunity has arisen for a permanent Band 2 Care Support Worker to join our friendly team, supporting our team of Dental Nurses and Clinicians in Orthodontic and Oral Surgery services at South Warwickshire University NHS Foundation Trust.
The service has brand new, modern facilities with five clinic rooms, a consultation room, Imaging suite and Dental Lab on the Warwick Hospital site.
The ideal candidate will be forward thinking, motivated, have excellent communication skills and have a caring and compassionate nature who can work alongside our friendly multi-disciplinary and motivated team.
Main duties of the job
The Clinical Support Worker will undertake high quality, caring and compassionate personal care and associated duties under the direction and supervision of the registered professional and working as part of the multi-disciplinary team.
As a Clinical Support Worker (CSW) you make a valuable and important
contribution to the delivery of high-quality healthcare in the Trust. Your role is to support the registered professional in the delivery of safe, effective, compassionate care to patients and their relatives. This job description is to be read in conjunction with the person specification for this particular job.
Working for our organisation
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Detailed job description and main responsibilities
Key Result Areas: |
Professional Values To act in a professional manner and ensure Trust standards are maintained and monitored to improve the quality of care to all who come into contact with the services provided by South Warwickshire NHS Foundation Trust Uphold the Trust values and standards at all times. Ensure records and documentation are maintained, kept confidential and meet Trust standards in line with the Data Protection Act Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment To report any accidents or incidents as described by the Trust’s policy and procedures ensuring an open and transparent culture To take reasonable care of the health and safety of themselves and of other persons To adhere to the Trust’s dress code policy, maintaining a smart appearance at all times To assist other wards, departments and teams within the Trust as and when required by Service needs To adhere to the Trust’s IT policies regarding e-mail and internet usage To ensure children and adults are protected from abuse and avoidable harm and report any safeguarding concerns in accordance with Trust policies and procedures. Communications and Interpersonal Relationships Team Working |
Person specification
Qualifications
Essential criteria
- Obtained an educational level of GCSE level A – C English and Maths or equivalent
Experience
Essential criteria
- Experience working as part of a team
Desirable criteria
- Experience in delivering care and working in a healthcare or people centred environment.
Skills
Essential criteria
- Able to work to agreed level of competency.
- Good written, verbal and non-verbal communication skills
- Competent IT skills
- Able to present information, written and orally in an accurate clear and logical manner
- Ability to organise and prioritise workload
- Ability to write accurately and legibly
Personal Qualities
Essential criteria
- Able to work as part of a team.
- Compassionate and caring nature
- Empathetic
- Reliable
Other job requirements
Essential criteria
- Passes pre-employment checks.
- Able to work flexibly over a 24 hour period.
- Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
- Able, with appropriate support, to work in an emotionally demanding environment
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sarah Bailey
- Job title
- Dental Nurse Manager
- Email address
- [email protected]
- Telephone number
- 01926 495321
- Additional information
Ext. 4173
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