Key Result Areas:

Communication

Communicate effectively with patients and carers, recognising their needs for alternative methods of communication

Undertake effective communication with patients in specific clinical situations

Communicate effectively with other team members, as well as other professionals involved with the patient’s care

Maintain appropriate documentation in a timely and accurate manner.

Liaise with multidisciplinary team members to track patient activity prior to and after the weekly Multidisciplinary Team Meeting

Personal Development

Take responsibility for own developmental learning and performance, including participating in supervision. Maintain skills and knowledge by attending any training, internal or external as identified through personal development plans to increase skills to improve the service and care for patients.

Read publications relevant to breast cancer

Take responsibility for maintaining a record of own personal development

Service Improvement

Be aware of and, if appropriate, assistant in current clinical audits.

Contribute to the preparation of local guidelines, protocols and standards.

Work with colleagues in the team on the development of current and new services and other initiatives.

Maintain the notice board in the waiting area and promote good health and educational material.

Deal with requires from patients and clinical staff for health information leaflets.

Maintain databases and produce reports on CNS workload and LocSSIPs

Quality

Alert other team members to issues of quality and risk in the care of patients and the working environment

Ensure own actions are consistent with clinical governance systems

Practice in accordance with agreed standards of care

Enable patients to access appropriate professionals in the team

Ensure stock items/provisions are ordered from stores as required

Ensure patient information and nursing documents are readily available through ordering and printing

Be able to manage your own time effectively

Equality and diversity

Ensure own actions support equality, diversity and rights

Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures

Respect the privacy, dignity, needs and beliefs of patients and carers

Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour

Act as a chaperone

Clinical skills

As a member of the breast care nursing team, under indirection supervision of the Clinical Nurse Specialist undertake simple dressings using aseptic technique

Report to the Clinical Nurse Specialist any changes to the patient’s mental and physical condition

Prepare and maintain environments and equipment before, during and after patient care interventions

Assist in raising awareness of health and well-being, and how it can be promoted e.g. breast awareness/breast screening

Give accurate and appropriate information to patients and groups within own competence

Undertake patient fitting clinics for patients requiring refitting with breast prosthesis

Information processes.

Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate

Inputs accurate activity data about patients onto the Trust Patient Administration system to ensure accurate retrieval of information for monitoring and auditing processes

Maintain confidentiality of information relating to patients, relatives, and staff

Take the necessary precautions when transmitting information

Have a sound working knowledge of Lorenzo, ICE, Evolve and Mosaique