Job summary
Employer heading
SDEC Healthcare Support Worker
NHS AfC: Band 3
George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women’s, children’s, diagnostic and therapeutic services to a population of more than 350,000 people.
The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.
Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.
Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification of non specialist roles.
We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the Job Description or Person Specification– apply anyway or email the Recruiting Manager to discuss the role further
We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.
Job overview
Job Title: SDEC Healthcare Support Worker
Hours per week: 37.5 hours per week (Working across 7 days, including weekends and bank holidays (long days and early/late shifts)
Perm/Fixed Term: Permanent: Working across 7 days, including weekends and bank holidays (long days and early/late shifts)
Salary: £24,071 - £25,674 "pro rota"
Closing Date: 27th November 2024
Interview Date: 10th December 2024
This post may close early due to high numbers of applications, so you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
#JoinTeamEliot
To clinically support with undertaking delegated duties as directed by the SDEC team when managing a cohort of patients who are under the clinical responsibility of the SDEC Team.
To support and work alongside the SDEC team with treating and providing basic care needs of patients that present within the SDEC Unit in line with local protocols and SDEC Unit pathways.
Main duties of the job
To clinically support with undertaking delegated duties as directed by the SDEC team when managing a cohort of patients who are under the clinical responsibility of the SDEC Team.
To support and work alongside the SDEC team with treating and providing basic care needs of patients that present within the SDEC Unit in line with local protocols and SDEC Unit pathways.
To work closely with staff in Emergency Department, Urgent Care Team, General Practitioners and Capacity team whilst maintaining an efficient, effective, safe delivery of patient care within the Ambulatory Care Unit.
Support the flow of patients from the Emergency Department to Ambulatory.
Emergency Care in line with Ambulatory care Pathways.
Reporting any changes of patient’s conditions to one of the SDEC’s clinicians or Nursing staff.
Maintain accurate appointment, filling and coding records as required.
Support the Lead Receptionist and admin with any administrative tasks that may be required.
Reporting any changes of patient’s conditions to one of the SDEC’s clinicians or Nursing staff.
Maintain accurate appointment, filling and coding records as required.
Support the Lead Receptionist and admin with any administrative tasks that may be required.
Working for our organisation
Here at George Eliot our vision to ‘excel at patient care’ takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme – find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme
Detailed job description and main responsibilities
To perform a range of nursing skills as per trust policy including venepuncture, cannulation, recording ECGs and clinical observations.
- To participate in all elements of direct patient care including hydration, nutrition, continence, pressure area care and harm prevention.
- To ensure all trust documentation pertaining to patient care and departmental safety are completed to a high standard.
To promote good working relationships within the nursing teams, providing appropriate advice and support.
To escalate deteriorating patients in a timely manner and taking responsibility for supporting the team in such situations.
- Perform cannulation and venepuncture as directed by nursing team.
- Perform vital signs monitoring, ECG recording and Blood Glucose monitoring, reporting abnormal results to registered nursing staff as appropriate.
- Lead on managing the clerical aspects of Ambulatory Clinics, including booking and inputting outcomes/appointments onto Lorenzo and other appointment systems.
Lead on coding Ambulatory Care appointments.
Requesting and filing notes of Ambulatory Care Patient
Working within set guidelines and Trust policies recognising one's own abilities and limitations.
To work closely with staff in Emergency Department, Urgent Care Team, General Practitioners and Capacity team whilst maintaining an efficient, effective, safe delivery of patient care within the Ambulatory Care Unit. Support the flow of patients from the Emergency Department to Ambulatory Emergency Care in line with Ambulatory care Pathways.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
Person specification
Experience and Knowledge
Essential criteria
- 18 months experience in acute care / hospital setting
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
- Knowledge and experience of providing person centred care
- Care Certificate
- GCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2
- Evidence of CPD
- Good written and verbal communication skills
- Able to perform a range of clinical skills / competencies.
- Knowledge and understanding of Trusts EXCEL values and Compact Agreement
- Understanding of basic physiology, e.g., normal vital signs, fluid balance nutritional requirements etc.
Desirable criteria
- NVQ / Diploma Level 3 Clinical Healthcare / Health & Social Care / Level 3 Healthcare related qualification
Qualification and Professional Training
Essential criteria
- Care Certificate
- GCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2
- NVQ / Diploma Level 3 Clinical Healthcare / Health & Social Care / Level 3 Healthcare related qualification
Skills and Abilities
Essential criteria
- Able to perform a range of clinical skills / competencies
Personal Qualities
Essential criteria
- Able to work on own initiative
- Committed to delivering high standards of patient care
- Demonstrates a professional and positive attitude
- Able to be flexible and adaptable within the team
- Evidence of time management skills and ability to prioritise
Other
Essential criteria
- Ability to assist patients to move using appropriate aids
- Ability to handle and manoeuvre equipment and beds daily
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Alicia Mantack
- Job title
- SDEC Unit Manager
- Email address
- [email protected]
- Telephone number
- 02476351351
- Additional information
All informal visits are welcomed.
For more information around this post please contact Alicia Mantack (SDEC Unit Manger).
Email: [email protected]
Telephone: 02476351351 (ask for extension 5617).
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