Job summary
- Main area
- Senior Complex Care Manager
- Grade
- NHS AfC: Band 8a
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 134-6590304SL
- Employer
- North East & North Cumbria Integrated Care Board
- Employer type
- NHS
- Site
- Pemberton House
- Town
- Sunderland
- Salary
- £53,755 - £60,504 per annum
- Salary period
- Yearly
- Closing
- 04/09/2024 23:59
Employer heading
Senior Complex Care Manager
NHS AfC: Band 8a
Job overview
The North East & North Cumbria Integrated Care Board is recruiting to a permanent post of Senior Complex Care Case Manager within the Mental Health, Learning Disabilities and Autism Complex Care Service.
The Senior Complex Care Case Manager will provide clinical expertise to support the delivery of complex care within Sunderland and South Tyneside. The post holder will take a lead clinical role for complex care.
This is a challenging complex care commissioning portfolio including individual, operational, and strategic objectives and initiatives to deliver better care for people, local ambitions and national targets. The post holder will deliver long term solutions to improve health outcomes, improve services and tackle areas of underperformance. The post holder will need to take a whole systems approach working across organisations in NENC.
Main duties of the job
The post holder has managerial responsibility for the identification of individual and service improvement opportunities and the development of service and pathway redesign projects aligned to the delivery plan. This will involve ensuring that inter-dependencies with Secondary Care, Mental Health, Maternity, Community Services, Urgent Care, Ageing Well and Children and Young Peoples transformation programmes are understood, and meet the needs of the local populations.
Due to the nature of the role, there will be requirement for the post holder to travel within North East and North Cumbria.
Working for our organisation
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Detailed job description and main responsibilities
Please see attached job description for more details or to discuss this post contact the Head of Complex Care [email protected].
Person specification
EDUCATION AND QUALIFICATIONS
Essential criteria
- Professional Qualification NMC, HCPC or equivalent
- Evidence of sustained personal & professional development
- Degree level qualification or equivalent
- Master's level qualification or equivalent experience
Desirable criteria
- Project management qualification e.g. Prince 2
PREVIOUS KNOWLEDGE & EXPERIENCE
Essential criteria
- Significant health care experience is essential with a demonstrable track record of success in NHS organisation.
- A proven track record of implementing and overseeing improvements in performance and standards of care and delivering change within an organisation
- A proven track record of transformation, planning and delivery across a range of, areas and services with specific insight into commissioning.
- Experience in the management of multi-project programmes of work.
- A wide range of improvement tools and approaches
- Experience of effective partnership and working with internal and external stakeholders at a senior level.
- Experience in developing programme or project plans across multiple partners and stakeholders, achieving consensus and managing successful delivery.
- Experience in performance management approaches including analysis of data and performance reporting.
- Knowledge and experience of staff line management.
- Knowledge and experience of working within financial budgets.
- Experience of managing relationships with stakeholders.
- Programme management skills and experience.
Desirable criteria
- Whole systems management
- Experience of commissioning and oversight and assurance / regulatory organisations
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jan Hemingway
- Job title
- Head of Complex Care
- Email address
- [email protected]
- Additional information
Claire Ault
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