NursingNetUK

Job overview

An exciting opportunity has arisen for enthusiastic individuals driven by delivering high quality patient care to join our Emergency Department team as a Flow Co-Ordinator. This is a new, crucial role that is being established within the team.

The Royal Victoria Infirmary is home to the Great North Trauma and Emergency Centre. The centre is one of two major trauma centres serving the Northern Trauma Network, which extends from the Scottish Borders to Yorkshire. We are one of twelve major trauma centres in the UK treating both adults and children.

The successful post holders will be integral in ensuring smooth and efficient patient flow to create positive patient experience. This includes taking action or escalating issues when appropriate, under the guidance and support of the Nurse and Consultant in Charge (NIC/CIC). You will be joining a supportive team and full training will be provided.

Therefore, if you have excellent communication skills, the ability to thrive in a busy and high-pressured environment and are keen for a new career challenge to develop and expand skills, we would like to hear from you and receive your application.

• Interview Date Tuesday, 13 August 2024
• 37 Hours 30 Minutes/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

• Answering queries from patients and their relatives
• Contacting Speciality teams for attendance to the ED
• Contact Pathology and Radiology at the request of the NIC/CIC to chase up results or progress to support patient flow
• Action any transport requests for patients who require urgent transfer or transport
• Ensure patients are transferred in a timely manner once a bed has been identified through liaising with the transfer team and portering staff to co-ordinate patient transfer and movements
• Updating the patient tracker as per patient movement
• Ensure that all patients discharged from the department have a real time discharge recorded on the system
• Support the NIC to complete breach analysis for every patient who breaches the 4-hour ED standard

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.