Job summary
- Main area
- Outpatients
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 151-CH003-B
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Frimley Park Hospital
- Town
- Frimley, Surrey
- Salary
- £24,873 pa pro rata inc HCAS
- Salary period
- Yearly
- Closing
- 06/01/2025 23:59
Employer heading
Health Care Support Worker Outpatients
Band 2
Job overview
An exciting opportunity has arisen for a dynamic, enthusiastic, and highly motivated health care support worker with a varied clinical experience to join the Outpatient Team.
The Outpatient Team are passionate about constantly improving our service and delivering high quality care to our patients.
We are looking for committed individuals with excellent organisational and leadership skills. Excellent interpersonal skills are required to support the team and to undertake a wide range of clinical duties.
Main duties of the job
· You will be expected to provide focused integrated clinical care under direction, supporting the Registered Nurses’ (RN), Nurse in Charge (NiC) and Senior team with the day to day running of the department.
· Ensure all patients receive safe, appropriate, competent treatment and care in accordance with local and national protocols and standards.
· To ensure effective, professional communication with colleagues, the MDT and the senior team at all times.
· To behave professionally always demonstrating excellent customer service and FH Values.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed job description and main responsibilities
- To display a visible clinical presence, supporting the OPD team to achieve a high standard of evidence-based care, procedures, and treatment specific to the clinical need, working within the FH competency framework appropriate to role and scope of practice, including the use of medical devices.
- To demonstrate a sound knowledge of the principles of infection control, including monthly hand hygiene audits adhering to the highest standards when performing aseptic technique and always complying with FH Infection Control Policies.
- To ensure patient records are maintained accurately in line with local and national standards, digital strategy, Information Governance and General Data Protection Regulations.
- Carry out all administrative and other duties that are required, working effectively to provide safe, evidence-based and cost-effective care
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
- • Maths and English to GCSE Grade 4/C or above or equivalent
- • Care Certificate or willing to complete the Care Certificate within 12 weeks
Desirable criteria
- • Care Support Worker
- • Apprenticeship Level 2 and or 3
Experience
Essential criteria
- • Experience within a healthcare setting
Desirable criteria
- Experience in hospital setting
Skills & Knowledge
Essential criteria
- • Effective communication skills (written and verbal English)
- • Ability to communicate professionally with all levels of personnel within the organisation.
- • Understand the need for and able to maintain confidentiality of patient information, records and GDPR always
- • Able to prioritise workload and manage time effectively.
- • Ability to manage change within the working environment
- • Excellent IT skills, Teams, SharePoint, Excel, Word.
Desirable criteria
- • Evidence of Band 2 generic clinical competencies
- • Existing working knowledge of clinical hospital patient information systems
Special requirements
Essential criteria
- • Able and willing to work flexible shifts across locations including weekends and Bank Holidays
- • Able to stand for long periods.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Claire Lloyd
- Job title
- Senior Sister
- Email address
- [email protected]
- Telephone number
- 03006132811
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