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Job summary

Main area
Acute and Urgent Care Directorate
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
232-AUC-6484300
Employer
North Staffordshire Combined Healthcare NHS Trust
Employer type
NHS
Site
Harplands Hospital
Town
Stoke on Trent
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
11/08/2024 23:59

Employer heading

North Staffordshire Combined Healthcare NHS Trust logo

Support, time and Recovery Worker

NHS AfC: Band 4

Job overview

STR Worker – Crisis Resolution and Home Treatment Team – Harplands Hospital:

The successful candidate will offer support and evidence based interventions to service users who meet the criteria to be supported by this newly developed Service.  Our Café/STR Team are part of our Crisis Care Centre, at the Harplands Hospital, Stoke-on-Trent which has been designed to the highest level of specification.

This modern purpose designed Unit is the central point for all those in need of a Crisis Assessment/Intervention, teams within the Crisis Care Centre include All Age Access Team, Home Treatment Team, Crisis Café/STR Team, High Volume Users Team and provides a place of safety for those detained on a Section 136.

Main duties of the job

The purpose of this post is to work as part of a team which provides mental health services and to focus on the direct needs of service users, working across boundaries of care, organisation, and role, coordinated through the Care Programme Approach/Care Management process.

To provide Support, give Time to an allocated group of service users with more complex needs and thus promote their Recovery and maintain them in their community environment. 

To assist care coordinator or key worker to assess, plan, implement and evaluate individual care plans.

To achieve the objectives of this role, the post holder must have the individual service user’s needs at the fore at all times and use the agreed set of values and skills to underpin their day to day work.

 

Working for our organisation

Our vision is ‘To be Outstanding in all we do and how we do it.’ Our team prides themselves on compassion, team work and resilience.

The Team will offer a full induction package. 

Our Trust is on an incredible journey of innovation and we’d like you to be part of it. To excel you will be an enthusiastic, caring and compassionate person who is looking to work within a Trust that is ambitious to perform well and has been told by the Care Quality Commission that it is the fastest improving Mental Health Trust in the Country.

In return we offer;

A competitive progressive salary

We cover the cost of your DBS Check (£44)

Competitive staff benefits such as weekly offers and discounts

Individual Personal Development Plan and Career Progression

Excellent pension scheme available

27- 33 days annual leave, plus statutory bank holidays (pro rata)

Detailed job description and main responsibilities

·       Responsible for providing the link into the care coordination process for an allocated number of individual service users. This will include attending and actively participating in training sessions, team/care plan review meetings and supervision as appropriate.

·       To ensure that service users engage effectively with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.

·       Positively promote independent living of service users within their community.

·       Developing a rapport based upon companionship and friendship but within appropriate and transparent boundaries.

·       Provide regular and practical support to service users and their carers in developing and managing dignity and independence.

·       Provide support with daily living; “living ordinary lives

·       Help service users gain access to resources to include benefits and welfare rights.

·       Provide information on health promotion.

·       Help to identify early signs of relapse by monitoring the service user’s progress, level of functioning and mental state and alert the appropriate staff involved in their care.

·       Report regularly to care coordinators as appropriate key worker(s)

Person specification

Qualifications

Essential criteria
  • NVQ Level 2

Experience

Essential criteria
  • Experience of working with people with mental health needs.

Employer certification / accreditation badges

Committed to being an Inclusive EmployerVeteran AwareApprenticeships logoNo smoking policyDisability confident employerCare quality commission - OutstandingFoster Friendly

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Leanne Norman
Job title
Operational Team Manager
Email address
[email protected]
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