Job summary
Employer heading
Support, time and Recovery Worker
NHS AfC: Band 4
Job overview
STR Worker – Crisis Resolution and Home Treatment Team – Harplands Hospital:
The successful candidate will offer support and evidence based interventions to service users who meet the criteria to be supported by this newly developed Service. Our Café/STR Team are part of our Crisis Care Centre, at the Harplands Hospital, Stoke-on-Trent which has been designed to the highest level of specification.
This modern purpose designed Unit is the central point for all those in need of a Crisis Assessment/Intervention, teams within the Crisis Care Centre include All Age Access Team, Home Treatment Team, Crisis Café/STR Team, High Volume Users Team and provides a place of safety for those detained on a Section 136.
Main duties of the job
The purpose of this post is to work as part of a team which provides mental health services and to focus on the direct needs of service users, working across boundaries of care, organisation, and role, coordinated through the Care Programme Approach/Care Management process.
To provide Support, give Time to an allocated group of service users with more complex needs and thus promote their Recovery and maintain them in their community environment.
To assist care coordinator or key worker to assess, plan, implement and evaluate individual care plans.
To achieve the objectives of this role, the post holder must have the individual service user’s needs at the fore at all times and use the agreed set of values and skills to underpin their day to day work.
Working for our organisation
Our vision is ‘To be Outstanding in all we do and how we do it.’ Our team prides themselves on compassion, team work and resilience.
The Team will offer a full induction package.
Our Trust is on an incredible journey of innovation and we’d like you to be part of it. To excel you will be an enthusiastic, caring and compassionate person who is looking to work within a Trust that is ambitious to perform well and has been told by the Care Quality Commission that it is the fastest improving Mental Health Trust in the Country.
In return we offer;
A competitive progressive salary
We cover the cost of your DBS Check (£44)
Competitive staff benefits such as weekly offers and discounts
Individual Personal Development Plan and Career Progression
Excellent pension scheme available
27- 33 days annual leave, plus statutory bank holidays (pro rata)
Detailed job description and main responsibilities
· Responsible for providing the link into the care coordination process for an allocated number of individual service users. This will include attending and actively participating in training sessions, team/care plan review meetings and supervision as appropriate.
· To ensure that service users engage effectively with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.
· Positively promote independent living of service users within their community.
· Developing a rapport based upon companionship and friendship but within appropriate and transparent boundaries.
· Provide regular and practical support to service users and their carers in developing and managing dignity and independence.
· Provide support with daily living; “living ordinary lives
· Help service users gain access to resources to include benefits and welfare rights.
· Provide information on health promotion.
· Help to identify early signs of relapse by monitoring the service user’s progress, level of functioning and mental state and alert the appropriate staff involved in their care.
· Report regularly to care coordinators as appropriate key worker(s)
Person specification
Qualifications
Essential criteria
- NVQ Level 2
Experience
Essential criteria
- Experience of working with people with mental health needs.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Leanne Norman
- Job title
- Operational Team Manager
- Email address
- [email protected]
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