Job summary
Employer heading
Senior Clinical Support Worker
NHS AfC: Band 3
Job overview
Senior Clinical Support Worker required to join our Outpatient team!
An exciting opportunity has arisen to join our team in the Outpatient Department, caring for children aged 0-18 across Sheffield Children’s Hospital, Northern General, Ryegate Assessment Unit, and Centenary House.
We’re looking for someone who enjoys working with children and families. Our clinics cover different specialties, focusing on family-centred care in partnership with parents and the healthcare team.
You will assess patients, plan care, and support a safe, effective environment. You will also assist with clerical tasks, stock maintenance, and equipment management.
Previous paediatric experience and an NVQ Level 2 in Healthcare (working towards Level 3) are desirable. You’ll develop practical nursing skills under the guidance of qualified paediatric nurses.
We offer part-time and full-time hours, with clinics running primarily Monday-Friday between 8 am and 6 pm, along with some evening and weekend shifts.
If you’re passionate about making a difference in children’s healthcare, we’d love to hear from you!
Main duties of the job
Reporting into the Ward Manager, your responsibilities will include:
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Assist nurses in providing compassionate care to children and families.
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Perform hygiene tasks, including personal care, tracheostomy care, catheterization, and wound dressing under supervision.
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Support feeding, including tube feeding, oral feeding, and recording intake.
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Monitor patient conditions, take observations, and report findings.
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Help with assessments, venepuncture, and blood glucose monitoring.
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Help maintain a safe environment through equipment checks, cleaning, and patient transfers.
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Support families, especially in distressing situations, and assist with communication.
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Participate in departmental tasks, including stocking, filing, and maintaining cleanliness.
Working for our organisation
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
- Outstanding Patient Care
- Brilliant Place to work
- Leaders in Children’s Health
We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.
Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts—helping you succeed at work and beyond.
Detailed job description and main responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, we’re building a workplace where everyone belongs.
#LI-Onsite
Person specification
Qualifications/Training
Essential criteria
- GCSE A-C English or Level 2 equivalent
- Vocational Award Level 2 in Health
- To have or be committed to undertaking & completing a Vocational Award Level 3 in Health
- To hold evidence of completing a Care Certificate or have completed in-house Band 2 competency package.
- Committed to completing competency packages as per clinical area
Desirable criteria
- Vocational Award Level 3 in Health or Health & Social Care
Experience
Essential criteria
- To have experience in a Care or Health & Social Care environment within a hospital or community setting
- Worked in a customer facing environment
Desirable criteria
- Worked with children and young people
- Worked within the National Health Service
Knowledge and Skills
Essential criteria
- Knowledge of Health & Safety and maintaining a safe environment
- Knowledge of Safeguarding children or young adults
- Ability to demonstrate knowledge of Infection
- Control principles
- Basic IT skills which include competency at using Word and email and commitment to learning advanced IT skills.
- Ability to work with children, young people, their families and carers
- Ability to work in a multidisciplinary team
- Ability to show initiative and take on own responsibility and accountability and work independently
- Ability to prioritise workload and own time
- Ability to deal with conflicting and difficult situations
Desirable criteria
- Compliance of Policies and Procedures in a regulated Health Care Provider
- Advanced IT skills ie Level 2 IT qualification
- Current Food hygiene certificate
- Previously worked in a Health / Social Care multidisciplinary team setting and contributed in team meetings
Attributes
Essential criteria
- Willingness to work flexibly in approach and working hours/pattern
- Display a non-judgmental attitude towards children / families / carers / colleagues
- Respectful attitude for individuals and co-workers
- Ability to take part in personal development reviews
- Ability to accept instructions & supervision and undertake delegated tasks
Desirable criteria
- Previously worked in a flexible working pattern environment
- Compliance of Policies and Procedures in reference to Equality and Diversity
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Donna Pooley
- Job title
- Outpatients Nurse Manager
- Email address
- [email protected]
- Telephone number
- 0114 2717299
- Additional information
Alternative contact: Senior Staff Nurse/Clinical Nurse Educator Jenny Brownley
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