Job summary
Employer heading
Band 3 Bank Healthcare Support Worker - Trustwide
Band 3
Job overview
Join our Bank as a Healthcare Support Worker Band 3
It's hard to sum up in a few words just how much our Healthcare Support Workers mean to us, but when we asked our teams, the words they used were: Passionate. Essential. Inspiring. Dedicated. Needed. Invaluable. Just think, this could be how you are described when you join us as one of our new Healthcare Support Workers.
You'll support our teams; deliver fantastic care to all our service users, helping do whatever it takes to ensure our service users receive the very best service possible. Whether you are helping to undertake observations, supporting service users with their personal care, listening to service users when they are distressed, worried, depressed or agitated - you will see first-hand the impact your role makes every minute you are working.
Our hospitals and teams don't close, so as you would expect, we do work on a shift basis - our service users need our care and attention 24 hours a day 7 days a week, so everyone gets involved working different shifts to ensure our service users receive the very best.
With recent experience in mental healthcare you will find your skills are transferable to our healthcare settings and service users.
Main duties of the job
- Support service users with daily activities
- Engage and observe service users to provide a safe space to recover.
- Work within the MDT to provide planned and effective care.
- Observe and manage the environment by continuous risk assessment.
- Meeting the standards of care within the NHS whilst adhering to AWP Policies and procedures.
Working for our organisation
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Detailed job description and main responsibilities
Sometimes the role will be tough, you will see and be involved in some difficult things involving our service users, be rushed off your feet and deliver some very direct care. We don’t want to shy away from that and we do know that this part of the role isn’t for everyone. That is why we run such a robust interview and assessment process to make sure that you understand the role, as much as we need to assess you to check you have all those skills, attributes, resilience and the caring nature we need. We cannot wait to welcome you to one of our interview and assessment days.
Previous applicants need not reapply.
Person specification
application form
Essential criteria
- Must have previous experience in mental health
- Be Computer literate
Desirable criteria
- Must have previous experience in care work
- Be trained in RRI
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Emma Pinder/Jane Summerell
- Job title
- Clinical Bank Team
- Email address
- [email protected]
- Telephone number
- 01225 731773
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