Job summary
- Main area
- maternity
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 427-6046810-B
- Employer
- Royal United Hospitals Bath NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal United Hospital Bath
- Town
- Bath
- Salary
- £22,383 pro rata
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
![Royal United Hospitals Bath NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/319.png)
Administrator for Antenatal Clinic Reception
Band 2
Job overview
Are you an experienced Administrator with an interest in Maternity services, with a desire to support a multidisciplinary team? Are you also ready to provide support to people who access our maternity services? If the answer is yes, we’d love you to be a part of our team.
The service that we are developing will be 7 days a week between 08:00 and 21:00. There are a mixture of shifts available for this role, including weekends, evenings, long and short shifts. part time or full time hours available
Main duties of the job
You will provide a welcoming first point of contact, answering all telephone enquiries, taking and relaying messages in a polite and helpful manner, ensuring that information is recorded accurately, and confidentiality is maintained at all times.
Part of the role will involve maintaining the antenatal clinic office including restocking, ordering stationary, and reporting to maintenance as required.
Also providing and receiving information verbally, in writing, or electronically. Dealing with incoming correspondence, using initiative as appropriate to expedite issues.
You will receive training to ensure you can retrieve, record and update information using the Trust’s computer systems.
You will be able to prioritise and organise workload accordingly, booking support to assist families to use the service e.g booking interpreters.
You will also assist the referrals team in escalation and be involved in the induction and training of newly appointed staff. As the service develops you will support the screening team with the booking of scans, ensuring that a safe efficient service is maintained.
Working for our organisation
At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Detailed job description and main responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person specification
Qualifications
Essential criteria
- maths GCSE or equivalent
- English GCSE or equivalent
Desirable criteria
- Experience of working in a reception environment
Knowledge and skills
Essential criteria
- Experience of working in a customer focused environment
- IT skills
- communication skills
Desirable criteria
- Experience of working in a similar NHS environment.
- millennium and Cris experience
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Diane Butler
- Job title
- Antenatal Clinic Lead
- Email address
- [email protected]
- Telephone number
- 01225824645
- Additional information
preferred contact is by email
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