Job summary
Employer heading
Senior Healthcare Support Worker
NHS AfC: Band 3
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
Job overview
Are you an experienced Healthcare Support Worker keen to develop your skills? Come and join our fantastic team on the Haematology Ward at the Churchill Hospital in Oxford.
We are looking for enthusiastic and experienced candidates to join our inpatient team on the Haematology Ward as a Senior Healthcare Support Worker.
Previous Healthcare Support Worker experience and successful completion of the Care Certificate (or equivalent healthcare qualification) is essential, along with an ability to demonstrate compassion and a commitment to learning new skills.
Applicants should have excellent communication skills, with a caring approach and be a committed team player aiming to establish a pleasant and welcoming atmosphere for patients, visitors and staff. Full induction and training will be provided,
Main duties of the job
- As a member of the team in this enhanced role you will support and work closely with registered practitioners to deliver a high standard of care to patients, families and their carers in a safe and supportive environment without the need for direct supervision.
- To work as part of the wider team in developing and maintaining
services provided to patients and contribute to the safe, efficient and smooth running of the ward/clinical area or department. This will be undertaken whilst maintaining the dignity and privacy of all patients and respect their right to confidentiality. - To complete and maintain on an ongoing basis a generic and specific portfolio of clinical competencies and/or Care Certificate as required.
- To be motivated in order to review progress with Manager at regular
intervals through the appraisal process. Understand own level of responsibility, scope of practice and accountability and at all times act within own capabilities.
Working for our organisation
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Detailed job description and main responsibilities
- Undertake a range of delegated and specific clinical skills for patients that demonstrate an enhanced level of competency /technical expertise documented in the plan of care (see specific clinical skills).
- Prepare patients, families/carers and the environment for clinical activities supporting and reassuring patients and their families/carers and preparing specific equipment as necessary.
- Monitor closely patients having undergone a clinical activity ensuring their safety, comfort and well –being.
- To assist all patients of all genders with their personal care needs, empowering patients, and/or families/carers and actively encouraging participation. This may involve maintaining hygiene needs
for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times. - To asses and monitor the patient’s skin integrity and to report and document immediately any changes or concerns in their condition.
- To demonstrate clinical competence in order to undertake minor dressings and treatment and as specified in the plan of care and in consultation with the registered practitioner.
- To actively encourage all patients, families/carers to share the responsibility for maintenance of their health and to promote healthy living where appropriate and identified as part of the care plan.
- Assist patients to mobilise safely taking account of developmental/physical needs, using equipment and techniques as prescribed and recorded in plan of care and contribute to the falls and moving and handling risk assessment.
- Assist in the care of a patient requiring end of life care in accordance within their spiritual and cultural needs.
- Assist as appropriate in the support of families/carers of patients receiving end of life care.
- Recognise when a patient’s condition changes and seek advice and expertise from registered practitioners in accordance with Trust policy.
For more details please see the full Job Description
Person specification
Values and Behaviours
Essential criteria
- Evidence of commitment to the Oxford University Hospitals' vision and values
Education, Training and Qualifications
Essential criteria
- Good command of the English language, spoken and written
- Evidence of level 2 Apprenticeship or Diploma in Health related subject
Desirable criteria
- Evidence of the Care Certificate or commitment to achieve on joining the Trust
Clinical Practice
Essential criteria
- Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Francesca Baldassa
- Job title
- Ward Manager
- Email address
- [email protected]
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