To work collaboratively with colleagues across the Trust. 

Act as a role model in customer service towards service users and visitors to the hospital. 

To facilitate any measures to help achieve Directorate, Trust and National targets and disseminate all appropriate information to all members of the nursing team. 

To promote effective communication within the ward /department /directorate. 

Keep the Neonatal Matron informed of all the relevant issues affecting patient care e.g. risk, staffing levels, and skills and equipment needs. 

To participate in recruitment and retention of staff. 

To lead the team of staff within transitional care. 

To investigate any complaints, ensuring lessons are learnt. 

To ensure the coherence of work effort by all team members.  

Manage incidents ensuring that all incidents are reported as per trust policy. 

Ensure effective 24 hour off duty rotas are maintained using workforce efficiently, anticipating staff shortages and taking appropriate action. 

To assist in the assessment for and booking of bank staff within the clinical area. 

To monitor and maintain a safe and clean clinical environment in accordance with local and national policies, undertaking IPC audits as required. 

Liaise with the multidisciplinary team and external agencies. 

Understanding of emergency procedures and escalation policies and ensuring that all managed staff are aware of their role. 

To ensure all staff adhere to TCU admission criteria.  

The Transitional care lead nurse will need to maintain a visible presence and act as the first contact point for patients, relatives and staff to address concerns and complaints. 

To act as a clinical leader and role model for staff, maintain competence in and facilitate the development of extended skills for other staff. 

To support patient and public participation in service development. 

To monitor patient dependency scoring, reporting high activity to the Neonatal Matron.  

Consider new ways of working, which enhance patient care, presenting outline proposals to the Neonatal Matron. 

Ensure the clinical area is a safe working environment in which all patients receive high quality individualised care, which maintains their privacy and dignity. 

To facilitate and implement clinical supervision and support in practice. 

Ensure staff achieve and maintain Trust and professional mandatory and role specific training  

To support the Neonatal Matron, in ensuring all ward/department staff have a formal annual review of their progress, which enables the development of their personal professional development plan, in line with the Knowledge and Skills Framework. 

To identify training and learning needs of all Transitional care staff and responding and/or forwarding those to the Neonatal Matron and Practice Development Nurse as deemed necessary. 

To support the Neonatal Ward Manager in ensuring that the contractual student and learners placements are met and adequately supported and assessed while on Transitional Care.  

Participate and assist in the continual learning of all staff so that personal development plans progress and succession planning is promoted. 

To facilitate and promote a suitable learning environment, which embraces evidence-based practice, for new members of staff, students and families. 

To consider the use of resources and highlight ways to reduce waste and unnecessary costs.  

To maintain own professional responsibilities including compliance with mandatory and role specific training. 

To have an annual IPR. 

To ensure that all ward/department documentation is completed.   

To participate in the Care Quality Indicators as required, receive feedback from audits and produce/monitor action plans as required.  

To support the Neonatal Matron, Neonatal Ward Manager and Practice Development Nurse in ensuring that all agreed action plans from both national and local strategies, benchmarking standards and clinical audits are achieved. 

To support the development of guidelines, protocols and practices that enhances the patient experience 

Ensure staff have access to and are made aware of the content of Trust policies, protocols and take appropriate action where compliance is breached. 

To support the unit's participation in research as per individual baby criteria.