Job summary
- Main area
- Community Healthcare
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 839-6417374-LR
- Employer
- Norfolk Community Health and Care NHS Trust
- Employer type
- NHS
- Site
- Watton Health clinic
- Town
- Watton
- Salary
- £22,816 - £24,336 pro rata per annum
- Salary period
- Yearly
- Closing
- 10/07/2024 23:59
Employer heading
![Norfolk Community Health and Care NHS Trust logo](https://static.trac.jobs/employer-logos/796.png)
Community Healthcare Assistant
Band 3
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.
Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Job overview
An opportunity has arisen to recruit a Community Healthcare Assistant to our Community Nursing Team based in Watton.
The team visits patients in their own homes (own transport is required) in the areas covered by GP surgeries across our patch. You will be responsible for providing a variety of interventions, including diabetes care / insulin administration, wound care, venepuncture and catheter care.
Our service works 7 days a week. You will be able to demonstrate flexibility as well a sound clinical basis and understanding of community working.
We would welcome prospective applicants to contact us for further information as well as meeting the team. You will be able to demonstrate a good basic knowledge of health care and appreciation of community based working.
Main duties of the job
- To contribute to the delivery of a variety of interventions for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
- To work within the integrated team to facilitate early discharge from hospital
- To work within the integrated team to prevent unnecessary admission to hospital
- To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
Working for our organisation
We have part time and full-time hours available.
The nursing teams are based in Watton and consists of Nurses, Assistant Practitioners and Healthcare assistants. The Therapy team are based with the Nursing team and work very closely. They consist of Physiotherapists, Occupational Therapists and Assistant Practitioners.
Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
We would welcome conversations with interested people, as well as meeting the team etc.
Detailed job description and main responsibilities
Clinical
The post holder will:
- Apply competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment/care plan.
- Plan and prioritise own visits to delegated patients, and ensure these are documented in personal work diary.
- Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis
- Make basic judgements on patients’ response to prescribed treatment/care plans, and report findings to a qualified practitioner.
- Liaise with other health care professionals as required.
- Overcome barriers to understanding, e.g. patients’ with hearing or cognitive impairment.
- Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
- Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
- Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood sugars, venepuncture, supervising transfers, and passive exercises.
- Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.
- Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
- Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
- Work with qualified practitioners with group work/clinics as required.
- Demonstrate an awareness and understanding of consent, and gain consent, and gain consent as appropriate following organisational policies.
- Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general house keeping tasks.
- Share responsibility of indirect patient contact tasks, such as, answering phones, arranging appointments, processing referrals and inputting activity data.
- Undertake health promotion/education as required, e.g. smoking cessation, falls etc.
- Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
- Demonstrate basic IT and standard keyboard skills.
Professional
The post holder will:
1. To be an active member of the in-service training programme by attendance at and participation in staff meetings, training sessions, courses and reflective practice.
2. To participate in the staff appraisal scheme as an appraisee, maintaining a dynamic personal development plan.
3. To demonstrate an awareness of clinical governance and risk management and apply to work situations.
4. To provide peer support to other carers.
5. To develop competencies to enhance practice and ability to meet needs of patients and the service.
Communication
- To establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building.
- To demonstrate an ability to communicate with patients/carers with complex needs, using clear and effective verbal/non-verbal communication.
- To gather and collate information to enable co-ordinator to plan interventions/liaison with others.
- To provide direct feedback to professionals as appropriate, and in a clear and concise way.
- To contribute to accurate and timely patient records, including data collection.
- To communicate and share information with DN’s, GP’s and SW’s as necessary.
- Be able to communicate effectively with patients/relatives with communication difficulties i.e. deafness, blindness, learning difficulties.
- To provide feedback to co-ordinator in a clear and concise way
Organisational
The post holder will:
1. Undertake mandatory training as required.
2. Participate in a Personal Development Review process.
3. Undertake Personal Development Plans for other staff members.
4. Take part in clinical supervision as per Trust Policy.
5. Follow Trust policies, and local procedures.
6. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.
7. Contribute to clinical audit as required.
8. Complete the staff survey as required.
9. Complete risk assessments and incident forms as required
Person specification
Qualifications
Essential criteria
- NVQ 2 in health and social care or equivalent
Desirable criteria
- NVQ 3 in care
Skills, Abilities and Knowledge
Essential criteria
- Knowledge of additional specialist areas through in-house training & short courses
- Highly Motivated
- Good communication skills
Desirable criteria
- Knowledge of multi-disciplinary team roles
- Experience of working in a community setting
Communication
Essential criteria
- Tact and Diplomacy
- Empathy and Sensitive
- Ability to use own initiative
- Able to communicate effectively using the English language in both verbal and written forms
Other
Essential criteria
- Be able to kneel, bend & stoop, and work in cramped environments
- Able to manoeuvre patients using handling aids
- Able to manoeuvre limbs of around 5-6kg
- Must have a full UK driving license and have access to a vehicle
Personal and People Development
Essential criteria
- Ability to manage stressful situations
- A team player
- Awareness of own limitations
- Good organisational skills
- Open to change and development
- Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
- Able to show initiative
- Able to work alone
- Assertive
- Good listening skills
Experience
Essential criteria
- Experience of working with the general public
- Experience of working within a Healthcare setting
- Evidence of on-going learning
Desirable criteria
- Experience of working in people’s homes
- Experience of working with people at the End of life
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rachael Watts
- Job title
- Clinical Operations Manager
- Email address
- [email protected]
- Telephone number
- 07825 755173
- Additional information
Katie Bush
07919534784
If you have problems applying, contact
- Address
-
Norfolk Community Health and Care NHS Trust
Room 218
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
- Telephone
- 01603 272591
List jobs with Norfolk Community Health and Care NHS Trust in Nursing and Midwifery