Skip to main content
Please wait, loading

Job summary

Main area
Trauma & Orthopaedics
Grade
NHS AfC: Band 7
Contract
12 months (Fixed term/secondment opportunity)
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
234-24-S0755
Employer
Norfolk and Norwich University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Norfolk and Norwich University Hospital
Town
Norwich
Salary
£43,742 - £50,056 per annum
Salary period
Yearly
Closing
04/07/2024 23:59
Interview date
17/07/2024

Employer heading

Norfolk and Norwich University Hospitals NHS Foundation Trust logo

Deputy Operational Manager for NaNOC

NHS AfC: Band 7

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team. 

NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.

Our values support our vision and guide the behaviour of everything we do, these are:

People-focused

We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.

Respect

We act with care, compassion and kindness and value others’ diverse needs.

Integrity

We take an honest, open and ethical approach to everything we do.

Dedication

We work as one team and support each other to maintain the highest professional standards.

Excellence

We continuously learn and improve to achieve the best outcomes for our patients and our hospital. 

Wish you were here? So do we.


We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be.  We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.


At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.

Job overview

Fixed term contract/ secondment opportunity for 12 months

The Norfolk & Norwich University NHS Hospitals Trust serves a population of 822,500 people.  The orthopaedic department is a busy regional trauma centre and forward-thinking department offering a range of elective and trauma care to the local community.  We currently employ 34 orthopaedic surgeons, some with international recognition in their specialities.  Patients are cared for on 2 dedicated orthopaedic wards and within a dynamic outpatient department, where 8,500 orthopaedic procedures, 54,000 outpatient appointments and 4,500 pre-admission appointments are undertaken annually, with projected numbers expected to increase

We have an exciting opportunity for a highly motivated, adaptable and ambitious person to join our management team in Trauma & Orthopaedics. The post holder will focus operationally on the new Norfolk & Norwich Orthopaedic Centre (NaNOC) due to open in July 2024

Whilst we are seeking to appoint a Band 7 level candidate, we would also be willing to recruit to Band 6 as an exciting development opportunity, which, subject to meeting the required competency level through a robust and supportive training package could then progress to the Band 7 role during this FTC or if the post extends after the 12 months.

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported

Interview Date: 17th July 2024

Main duties of the job

The post holder will support the Divisional Operational Manager in the operational management of all patient services within the Trauma & Orthopaedic Directorate with a focus on NaNOC. This involves the delivery of operational performance targets including waiting lists, finance and to continually improve the quality of services to patients by using best practice standards within the available income.

Support the Divisional Operational Manager and Senior Nurses with the direct management of all divisional administration and clerical and nursing staff within the Directorate and in the management of the Directorate budgets.  Contribute to the Divisional and Trust strategy, processes and policies.

Working for our organisation

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Detailed job description and main responsibilities

Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Person specification

Qualifications

Essential criteria
  • Educated to degree level or equivalent
  • Evidence of Continuing Professional Development

Experience

Essential criteria
  • Significant operational management experience at middle management level
  • Track record of delivering targets and successful service change

Skills

Essential criteria
  • Budgeting, forecasting, business planning
  • Excellent communication skills, both written and oral

Attitude, aptitude

Essential criteria
  • Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesStonewall Health ChampionsMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerNHS Pastoral CareStep into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanne Barrell
Job title
Divisional Ops Manager – Trauma & Orthopaedics
Email address
[email protected]
Telephone number
01603 647650
Apply online nowAlert me to similar vacancies