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Job summary

Main area
Forensic Mental Health
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
246-SEC6392321
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Secure Services - Foxhall House
Town
Ipswich
Salary
£22,816 - £24,336 gross per annum (pro rata for part time)
Salary period
Yearly
Closing
11/07/2024 23:59
Interview date
22/07/2024

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Clinical Support Worker - Foxhall House

Band 3

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!

We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

Job overview

If you are looking for a way to express your caring personality and support those suffering from mental health illnesses, we have a fantastic opportunity to join our Secure Services Team based in Ipswich as a Clinical Support Worker.

 

We currently have vacancies within our Inpatient service which is a low secure service.  Our Service Users (SU) are referred to our care via other secure units, the Ministry of Justice, national offender management services, other inpatient wards within the Trust and further afield.

 

SU’s can be admitted into our ward for a few months or more. Our dedicated team works closely with the SU to determine the best treatment based on risk reduction and assessment while they are here and reviews this regularly. 

 

Our service is recovery focused on Treatment, Therapy and Support to help our SU return to well-being and independence in the community by providing personal support in a person-centred and holistic way.

 

Relational Security is at the foundation of how we run our services and support SU to recover, also it is a security of the knowledge and understanding we have of a patient, of ourselves and of the environment, and the translation of that information into appropriate responses and care. Relational security is not just about having a ‘good relationship’ with a SU. Safe and effective relationships between staff and service user must be professional, therapeutic, and purposeful with understood limits.

Main duties of the job

You need to be supportive and express the below listed qualities to provide the best care to our service users and their families:

  • Be approachable and interested in people
  • Be confident in talking with people and comfortable with helping people from diverse range of backgrounds, sexual orientation, culture, religion.
  • Have the ability to empathise without giving advice before speaking with your clinical team
  • Have non-judgmental attitude and be an active lister
  • Be perceptive to notice changes 
  • Be calm in difficult circumstances or in crisis
  • Be able to protect boundaries especially in distressing situations
  • Have an awareness of and the ability to adhere to strict confidentiality rules
  • Be able to commit to time required for working on the wards (rotated shifts)
  • Be eligible to work in UK (this role is not sponsored by Trust)

Working for our organisation

We are offering you a challenging role, where no two days will be the same. You will be surrounded with people who not just care about you but will be supporting you to complete necessary training and encouraging you to pursue your dreams to develop your career.

Your journey with NSFT will starts with 1 week Induction Training followed by 2 weeks of clinical theory and practical skill building exercises/ training.

Your Clinical Support Worker role is only the starting point, if you have a dream and ambitious to go higher, we will encourage and invest in you, so can develop your career in Mental Health.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Detailed job description and main responsibilities

Our primary focus is on collaborative working, placing great emphasis on the assessment/recovery model. Many aspects relating to service user recovery is reflected within the assessment tools the patients and staff use and the philosophy that underpins patient centred care.

Benefits for working with us:

  • Welcoming, friendly / supportive team environment
  • Substantive contract & guaranteed hours
  • Automatic enrolment into NHS pension
  • A comprehensive in house & external training programmes and career progression
  • Awesome annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff wellbeing and physio service
  • Free parking on site
  • Cycle to work Scheme
  • Access to Commuter Travel Club _ First Bus 
  • NHS Blue light card membership card
  • Health Service discounts
  • Exclusive deals for NHS staff and NHS Staff Benefits
  • Access to information for financial support for families
  • Discounted gym and leisure facility membership 
  • Free Live Events for NHS workers_ Tickets for Good and any more...

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

Person specification

Experience

Essential criteria
  • Previous experience within the care sector
Desirable criteria
  • Mental health experience

Qualifications

Essential criteria
  • Care Certificate – must be achieved within first 12 weeks of employment
  • NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC
Desirable criteria
  • VRQ L3 in mental health

Skills

Essential criteria
  • Respectful of service users individual needs and requirements within their own environment

Other

Essential criteria
  • Able to travel independently.
  • Well-motivated with an interest in mental health issues.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthWomens Staff Network

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emily Beckett
Job title
CTL
Email address
[email protected]
Telephone number
01473322200
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