Job summary
Employer heading
Deputy Manager
Band 6
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Job overview
The post holder will support the Clinical Team Manager in carrying continuing professional and managerial responsibility for their clinical area. They will also contribute to maintenance of the overall standards, which will include assessment of need and delivery of care within the context of Effective Care Coordination.
Main duties of the job
Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care.
Participate in case supervision to monitor standards of service user care and documentation.
Participate in regular clinical supervision as per Trust policy.
Ensure the environment is conducive to promote service users health, safety and wellbeing, thereby preserving and respecting each service user’s personal dignity, privacy, religious and cultural beliefs.
Ensure record keeping is in accordance with Professional and Trust standards.
Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicines Code.
Work in a professional and collaborative manner with the Multi-disciplinary team.
Participate and promote positive intra-agency working.
Participate in the referral process of potential new referrals, including the assessment of such individuals in accordance with the agreed care pathway and the completion of quality reports where appropriate.
Participate and assist in setting standards of service user care based on sound research findings.
Where indicated and following completion of the relevant training the practitioner will act as a non-medical prescriber, at all times working within their sphere of clinical competence.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so
Detailed job description and main responsibilities
Deputise for the Clinical Team Manager as required.
Undertake delegated responsibilities as agreed with Clinical Team Manager.
Support the formulation and implementation of clinical and operational practices, and procedures as appropriate.
Participate in the recruitment, selection and induction of new staff.
Assist in the management and co-ordination of all services delivered to the service user within the clinical area optimising all available resources.
Support the implementation, monitoring and updating of an operational policy and philosophy for the clinical area.
Ensure the principles of Clinical Governance are incorporated in service delivery by maintaining a high-quality service based on agreed clinical standards.
Ensure that service users are cared for within the confines of their respective Mental
Health Act status and adhere to the requirements of the MHA 1983 and the
corresponding Code of Practice. This may include liaison with the home office for restricted service users
Ensure adherence and implementation of Effective Care Coordination.
Ensure that Trust policies and procedures are adhered to.
Assist in the development of local protocols to ensure a high standard of service delivery is achieved and maintained.
Support the process of staff participation in the formulation of new ideas/suggestions to improve service user care and service delivery.
Provide effective leadership to the designated team.
Provide statistical information as required.
Ensure service users’ finances, money and valuables are cared for in accordance with Trust Financial Policies and Codes of Practice.
Assist in the maintenance and updating of the unit’s equipment inventories and service schedules. Ensure regular servicing, maintenance, repair or replacement as required adhering to Health & Safety, COSHH and Medical Devices Agency regulations.
Ensure effective processes of communication are established, maintained and regularly evaluated within designated team.
Assist in the investigation of complaints and incidents at ward level in accordance with Trust policy.
Participate in Serious Untoward Incident investigations/reviews as required
Co-ordinate utilities, equipment and services and report/refer issues to respective managers where necessary.
Provide relevant staff with the necessary management supervision regarding the coordination and delegation of duties, to ensure a comprehensive and consistent delivery of care is maintained.
Ensure that the clinical practice within the clinical area adheres to the Trust’s policies and procedures.
Participate in managerial supervision.
Appropriate participation of managing performance of staff as required.
Appropriate participation of managing attendance of staff as required.
Please see attached Job Description for full list of duties and responsibilities.
Person specification
Qualifications
Essential criteria
- Registered Core Professional Social Worker or Nurse and up to date Professional Registration (to be maintained).
- OR None Core Professional Must have qualification in at least one of the following areas: Individual or group Psychotherapy, Cognitive Behavioural Therapy, Person Centred Counselling, Systemic Family Practice, Webster Stratton Incredible years / parenting groups professional
- Must have professional qualification and registration with an appropriate accrediting body (i.e. HCPC / BACAP), or equivalent from the Professional Standards Authority (PSA) approved accredited register. Degree level equivalent
- Assessor/Mentorship
- Training applicable to Qualification
Knowledge/ Experience
Essential criteria
- Experience of working with CAMHS.
- Experience of mentorship, supervision and coordination of staff.
- Experience of Care planning process
- Working in a multiagency framework
- Demonstrate a contribution to change management process
- Experience in positive leadership of a team
- Demonstrate experience of problem-solving approaches
- Recovery Model
- Mental Health Act (1983)
- Effective Care Coordination
- Relevant National policies and guidance
- Relevant National policies and guidance
- Reflective practice
- Mental Capacity Act
- Vulnerable Adults
- Procedure and Child Protection.
- Safety, Privacy and Dignity Guidelines
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Enthusiasm
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential criteria
- Demonstrate sound leadership qualities and an understanding of management styles
- Understanding of quality and change in the clinical setting
- Ability to delegate and coordinate
- Ability to work to deadlines
- Ability to utilise Assessment skills and tools effectively
- Ability to communicate in a variety of setting.
- Ability to maintain accurate and up to date clinical records
- Able to present factual information and refer questions to others where appropriate
- Able to deal with sensitive issues with tact and diplomacy
- Ability to develop effective interpersonal relationships with colleagues
- Effective time & workload management
- Ability to work to deadlines
- Ability to identify and minimise risk effectively
- IT skills
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Alexandra Bellamy
- Job title
- Clinical Team Manager
- Email address
- [email protected]
- Telephone number
- 01744415640
- Additional information
01744415640
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