Job summary
- Main area
- Paediatric Outpatients
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 411-COM-24-6862226
- Employer
- Alder Hey Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Alder Hey
- Town
- Liverpool
- Salary
- £37,338 - £44,962 .
- Salary period
- Yearly
- Closing
- 01/01/2025 23:59
Employer heading
Clinic Manager-Catkin/ Community Outpatients
NHS AfC: Band 6
Alder Hey Children’s NHS Foundation Trust is a provider of specialist health care and has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients’ homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our Sunflower House building newly relocated, and opened on the hospital site.
We currently have more than 4,000 staff working across our community and hospital sites. We’re also a teaching and training hospital providing education and training to around 540 medical and over 500 nursing and allied health professional students each year.
As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.
You can expect a warm welcome at Alder Hey Childrens NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:
- Great flexible working opportunities
- Lease car scheme and Home Electronics Scheme
- Generous annual leave and pension scheme
- Extensive staff health and well-being programmes
Job overview
An opportunity has arisen in Outpatients for an experienced and enthusiastic nurse to join our Outpatient Leadership Team, as a band 6 Clinic Manager for the Catkin Centre and Community clinics. This is an exciting time, as we grow our team and expand our services, both in the hospital and community settings.
We are seeking a professional role model who will work in partnership with the outpatients/Catkin leadership team and the wider MDT to assess the need of children and young people and support service delivery and development within outpatients.
This role includes the supervision and management of staff, children, young people and their families including clinical work. The post holder will have experience of working within a busy clinical area, willingness to learn new skills and knowledge and have demonstrable effective communication and leadership qualities.
If you would like further details/informal visit please contact:
Julie O'Neill Nurse Manager Catkin and Community Clinics julie.o'[email protected] or
Andrea Williams Matron Outpatients and Community Clinics [email protected]
Main duties of the job
The post holder is responsible for the assessment of care needs and the development, implementation and evaluation of programmes of Catkin/Community care. The Clinic Manager will supervise and develop junior staff as well as manage a team of nursing staff as part of the Catkin Senior leadership team.
Working for our organisation
Alder Hey Children’s Hospital cares for over 330,000 children, young people and their families every year.
As one of Europe’s biggest and busiest children’s hospitals, we treat everything from common illnesses to highly complex and specialist conditions.
In 2015 we opened a state-of-the-art hospital alongside a brand new research, innovation and education center. Alder Hey in the Park and the Institute in the Park bring together excellent care, technology and design to provide the best possible healing environment for children and their families.
In addition to our main hospital site, we offer pediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales and the Isle of Man.
Alder Hey Children’s NHS Foundation Trust is committed to achieving equal opportunities in employment. All employees are expected to observe this policy in their behaviors to the public and fellow employees.
It is the responsibility of all staff to recognize their role in maintaining a safe environment for patients, visitors and staff; to minimize the risk of healthcare associated infection. Employees are responsible for ensuring that they are fully aware of the Trust’s infection prevention and control policies, the post holder will undertake infection control training as required by the position.
The trust is committed to developing an environment that embraces diversity and promotes a quality of opportunity.
Detailed job description and main responsibilities
Main duties and responsibilities:
- To be responsible for the coordination of clinics and nurse staffing allocation according to patient numbers and clinic activity.
- Manage sickness absence and human resource issues in line with Trust policy.
- Ensure appropriate clinic management of booked patients in consultant led clinics and make any necessary adjustments in liaison with clinician overseeing the patient’s care.
- Liaise with department colleagues to ensure continuous nursing cover across all areas of the Outpatients
- To be involved in the recruitment of staff and be responsible for the induction and training of staff.
- Ensure full staff participation at all Trust mandatory training sessions.
- Participate in and conduct the PDR process in an effective timely manner.
- Lead and participate in the development of nursing services as part of the Outpatient leadership team.
- Participate in phlebotomy bleep holder responsibilities and provide clinical and nursing leadership for the department in the absence of the Nurse Manager.
- Lead the daily safety huddle.
- Prioritise attendance at governance and senior leadership team meetings.
- To promote an effective communication system which ensures that a team approach to the care of children, young people and families is encouraged and adopted.
- To work collaboratively with other professionals and agencies to ensure the needs of the children and families attending the department are met.
- Manage complaints received on clinic and advise families of the Trust complaints procedure.
- Maintain patient confidentiality in line with the Data Protection Act and NMC guidelines.
- To ensure the capture and recording of all patent related data, including that required for Meditech. Education, training and professional development.
- Provide support to new members of staff and students, facilitating supervision and education through preceptorship and mentorship.
- Identify departmental training needs of staff within area of responsibility, liaising with Learning and Development to ensure training and learning needs are met.
- Participate in the education and development of junior staff.
- Work with other Trust departments, teams and leads to develop and implement information packages for training purposes.
- Carry out the role of link nurse as required, updating information and educating staff.
- Support the induction of new members of staff.
- Supervise and teach staff.
- To actively pursue opportunities for professional development that are focused on improving outpatient care and the care of children, young people and their families.
- Work towards the development and implementation of clinical competencies and pathways.
- To continue to develop and expand clinical roles and skills to meet the needs of children and young people attending Outpatients.
Person specification
Essential
Essential criteria
- Qualifications - Registered Paediatric Nurse Mentorship qualification or equivalent Educated to Diploma level
- Substantial post registration experience Previous experience within an Outpatient department
- Knowledge and management of patient care within an Outpatient setting Demonstrable staff supervisory experience Demonstrable management experience Experience of working in a multi-disciplinary team Evidence of delivering / facilitating change in a health care setting
- Skills Leadership skills Organisational & time management skills Delegation skills Excellent communication, demonstrating confidence and assertiveness Effective interpersonal skill
- Ability to remain calm under pressure and manage competing priorities Flexible approach to working hours to ensure that the department is covered, with excellent time keeping and punctuality. Sensitive to the needs of children and their families Ability to travel to and from community settings
Desirable criteria
- Educated to first level Degree Competence in paediatric phlebotomy
- Knowledge and experience Substantial post registration experience
- Leadership qualification
- Full driving licence required with use of their own vehicle as needs to be able to travel around the geographical area of Liverpool and Sefton in a timely manner.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Julie O'Neill
- Job title
- Nurse Manager Catkin and Community Clinics
- Email address
- julie.o'[email protected]
- Telephone number
- 01512284811
- Additional information
Andrea Williams Matron Outpatients and Community Clinics
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