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Job summary

Main area
Service Lead
Grade
Band 8a
Contract
12 months (Fixed term)
Hours
Full time - 37.5 hours per week
Job ref
844-6485960
Employer
Wirral Community Health and Care NHS Foundation Trust
Employer type
NHS
Site
St Catherines Health Centre
Town
Birkenhead
Salary
£50,952 - £57,349 per annum
Salary period
Yearly
Closing
31/07/2024 23:59

Employer heading

Wirral Community Health and Care NHS Foundation Trust logo

0-19 Service Lead (Wirral- Interim)

Band 8a

Wirral Community Health & Care NHS Foundation Trust's common purpose:

We will support you and your community to live well.

Our values:

Compassion
Supportive and caring, listening to others.

Open
Communicating openly, honestly and sharing ideas.

Trust
Trusted to deliver, feeling valued and safe.

Wirral Community Health & Care NHS Foundation Trust provides high quality community health and care services which are responsive to the needs of our local population. Services are delivered by our dedicated and innovative multi disciplinary professionals and supported by equally committed staff behind the scenes. We strive to continue developing and improving our services by working with and listening to our populations, partners, commissioners and staff.

WCHC offers you a great opportunity to be a part of a talented, passionate and committed team delivering excellent community based services across Cheshire and Merseyside.

We are proud to support our Armed Forces Community as a Veteran Aware NHS Trust and are pleased to share that we recently achieved Bronze Award accreditation, in the Defence Employer Recognition Scheme.  We support the armed forces as an employer; recognising the experiences and skills ex-military personnel have gained through their service.

Job overview

To be responsible for co-ordination and management of operational delivery, including the line management of Team Leaders, across the 0-19 Service areas to ensure efficiency, performance and quality objectives are met and to improve outcomes  for children and families.

To have oversight of quality and performance information for specified service areas, ensuring that reporting into divisional performance management structures is timely and robust.

To be responsible for the services within their specified service areas operate within their budgetary frameworks and deliver the required efficiency savings.

To lead the service areas to make service wide improvements and developments .

Main duties of the job

The Service Lead will contribute to the delivery of High Quality services and integrated care within the Division aligned to the Trusts vision and values, and contractual obligations and will be accountable  for the performance management of the service and for performance improvement plans where improved performance against contractual KPIs are required.

The Service Lead will lead operational service delivery for the specified service areas, bringing together all component parts to ensure improved patient experience and clinical outcome, target, compliance and financial balance 

Working for our organisation

This post is to lead the 0-19  Service teams within the Integrated Children’s Division This post is fundamental for leadership and clinical delivery across the  0-19  Service and recognises the complexity of the services delivered by the Division.

Responsible for clinical delivery of services to defined performance indicators including quality standards and patient experience.

Detailed job description and main responsibilities

The post holder will have a high level of autonomy and will work in a self-directed way within the parameters set for the post. They will prioritise workload and make the necessary contributions to ensure delivery of an effective and efficient service.

The Service Lead will contribute to the delivery of High Quality services and integrated care within the Division aligned to the Trusts vision and values, and contractual obligations and will be accountable  for the performance management of the service and for performance improvement plans where improved performance against contractual KPIs are required.

Person specification

Qualifications and Professional Training

Essential criteria
  • NMC Registered Nurse and recognised qualification within field
  • Educated to Degree level
  • Educated to Masters level or working towards or equivalent experience
  • Recognised management qualification, IHSM or equivalent or equivalent

Experience and Knowledge

Essential criteria
  • Demonstrable sustained successful experience of at least 5 years in a management role delivering healthcare
  • Demonstrable evidence of successful delivery of service Indicators in a healthcare setting
  • Demonstrable evidence of managing budgets delivering balance and efficiency targets
  • Has demonstrable skills in managing change successfully in a healthcare environment
  • Evidence of recent continuing Professional Development evidenced in personal portfolio
  • Evidence of being able to work across all agencies
Desirable criteria
  • Recognised as having an impact across organisational boundaries when delivering integrated care

Skills and Attributes

Essential criteria
  • Excellent inter-personal skills including negotiation, influencing and presentation skills
  • Ability to influence, motivate and negotiate with others to achieve change in relation to community services
  • Ability to understand and analysis complex data
  • Can demonstrate an understanding of how other agencies work i.e. social services, the independent sector and understands the need for joined up thinking and working
  • Highly developed communication skills, written and spoken
  • Awareness of current national and local agenda in health and social care
  • Self management and motivation skills
  • Confidence to challenge traditional practice and persistence to address difficult issues
  • IT Literate

Personal Qualities

Essential criteria
  • Flexibility in work patterns
  • Ability to balance work/home life
  • Personal Resilience
  • Access to a car for work purposes

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldHSJ Best places to workArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lindsey Costello
Job title
Service Lead
Email address
[email protected]
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