NursingNetUK

Detailed job description and main responsibilities

COMMUNICATION

• Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS)
•  Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Ability to use informed persuasion to influence others.
• Experience of leading presentations to a varied group of internal and external stakeholders

INFORMATION RESOURCES, ANALYSIS AND DECISION MAKING

• Develop the acquisition, organisation, provision, and use of knowledge and information.
•  Evaluate existing recording systems and seek modernisation and continuous improvement.
•  Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for the Head of Department.
•  Provides specialist advice, support and guidance to staff, managers and clinical leads from a wide range of organisations on the subject of Continuing and Complex Health care.
•  Responsible for the day-to-day staff management, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary processes such as grievance and disciplinary matters.
•  Responsible for an individual’s development performance management. Work in conjunction with line managers and other managers to assess and manage confidential information about an individual’s performance and capability development.
•  Be responsible for the day-to-day running, maintaining a quality service through regular communication and liaison with the Lead Nurses & Nurse Assessors
•  Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
• Ability to understand a broad range of highly complex information quickly and make decisions where opinions differ/no obvious solution.
•  Strategic thinking – ability to anticipate and resolve problems before they arise

PLANNING & ORGANISATION

•  Ensure projects and initiatives are delivered on time to quality standards and in a cost effective manner, adjusting plans as required.
•  Determine short, medium and long term business plans, achieving quality outcomes.
•  Develop and support a system wide Continuing and complex healthcare training and awareness programme.
•  Evidence of planning and delivering work and projects and services on time.
•  Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
•  Experience of setting up and implementing internal processes and procedures
•  Experience of identifying and interpreting National policy and of researching best practice, interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform

PATIENT/CLIENT CARE

• Oversight of the consistent application of the National Framework and its eligibility decisions for NHS Continuing Healthcare, Children's Continuing Care and Funded Nursing Care.
•  Act as an expert resource in relation to responsible service areas
•  Assist, advise, challenge on the commissioning of high cost and high risk commissioned packages.
•  Oversight and support to the team in relation to legal proceedings (e,g Court Of Protection hearings, Coroners Court). 
•  Oversight and support to the team regarding the implementation of PHB’s within the locality team.
•  To adhere to N.M.C. professional conduct.

POLICY & SERVICE DEVELOPMENT

 To carry responsibility for developing policy and procedure in the area the job holder is currently working on at a point in time, including briefings, commissioning, business or resources.

FINANCIAL & PHYSICAL RESOURCES

• Responsible for managing the available resources for the relevant work streams, ensuring appropriate allocation of staff resources, identifying departmental pressures and gaps in the current provision and working to provide solutions.
• Contribute and influence new initiatives at a local and strategic level.
•  Support the provision of financial/workload reports to Directors and the Board, as required.
•  Identifies opportunities to release resources through the development of quality, innovation, productivity and prevention  plans.
•  Provide advice and prepare strategic reports and briefings for the Head of the Department when requested.
• The post holder will be responsible for having an overview of commissioning arrangements and monitor expenditure.

PEOPLE MANAGEMENT

• Responsible for the day-to-day staff management, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary processes such as grievance and disciplinary matters.
• Responsible for an individual’s development performance management. Work in conjunction with line managers and other managers to assess and manage confidential information about an individual’s performance and capability development.
•  Be responsible for the day-to-day running, maintaining a quality service through regular communication and liaison with the Clinical Lead Nurses & Nurse Assessors.
• Ability to implement and manage systems and processes within a department.
•  Experience of managing a health care team.

 RESEARCH, DEVELOPMENT & AUDIT

• To carry responsibility for developing policy and procedure in the area the job holder is currently working on at a point in time, including briefings, commissioning, business or resources.
• Maintaining accurate records in order to keep an up to date account of patients care needs and reduce the risk of errors.
•  Undergo such training as may be required by the Continuing and Complex Healthcare Department to ensure competence in the role.
•  Participate in and encourage others’ participation in the clinical supervision programme.
•  Act as a clinical resource for other team members & provide ongoing support & mentorship to new and developing staff