Job summary
Employer heading
Older Peoples Service Manager - Tameside
NHS AfC: Band 8a
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
https://www.penninecare.nhs.uk/values
Job overview
We have a fantastic opportunity here in Tameside for a full time Service Manager to work within our Older People's community services.
This a newly created service manager post, we are excited to offer this development opportunity to someone who is keen to lead on transformation and service development for the older persons community services here in Tameside.
We are seeking a dynamic, solution focused, strategic thinker to join our senior leadership team. We are a supportive, patient focused team with a strong emphasis on staff well being.
We are looking for a leader who is compassionate, fair and consistent in their approach to continue with the progression community older people's services has made in recent years. This role requires the post holder to have excellent communication and engagement skills and who can negotiate effectively.
Strong evidence of leading change and staff engagement is required.
Experience in older people's mental health services is essential with experience in community services advantageous. An understanding of the current challenges experienced within older people's mental health services is essential.
Main duties of the job
The post holder will provide the operational coordination and management for Older Peoples Community Mental Health Services. This will involve working closely with the Associate Director for Mental Health, the integrated Local Care Organisation, commissioners and other stakeholders.
The post holder will be responsible for leading transformation and service development across the Community Mental Health team and Living well system.
The post holder will develop a culture based on the Trusts values, which is centered on the achieving the best outcomes for service users, is flexible and responds positively to change, where staff feel valued and services are coordinated to improve the experience of the patient and enable staff to work to their full potential.
The post holder will be part of the Bronze On Call Manager Rota.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Detailed job description and main responsibilities
Responsible for: Older Peoples Community Mental health and Structured Clinical Management Pathway ( SCM ) , Single point of entry, Memory assessment service and day hospital.
• Be responsible for the leadership and management of allocated teams within a defined model and actively manage the pathway between services ensuring service users receive timely access to services appropriate to their needs.
• Represent mental health services for older people at key strategic development forums as requested and deputize for the Associate Director where required
• Contribute to the assessment and analysis of needs of older people with mental health.
• Develop working relationships with other stakeholders to contribute to the integration of older people’s mental health services in accordance with the locality plan and local and national agendas
• Ensure robust arrangements of user and carer representatives to further develop older people’s services through working groups.
• Ensure active representation of older peoples issues at key borough meetings both internal and external
• To act as a source of clinical advice and expertise in relation to the care of Older People with mental health problems internally and externally
• Produce and implement annual business plans to meet the requirements of the Trust and service strategy.
• With the Associate Director, agree and implement a quality and performance assessment framework for operational services.
• Manage service budgets responsibly to ensure cost effective services, in agreement with the Associate Director in accordance with the Trust Standing Financial Instructions problems within the Borough
Person specification
Education/qualifications
Essential criteria
- Relevant professional qualification in Health or Social Care
- Recorded licence to practice
- Evidence of continued professional development to postgraduate diploma level
Desirable criteria
- Have completed or be willing to pursue formal management training / leadership training
Experience
Essential criteria
- Substantial experience in a senior clinical leadership or management role in Mental Health Services
- Experience of managing multi-professional integrated teams
- Experience of managing change/complex projects
- Experience of planning, delivering and developing services
- Experience of representing the Borough / Trust view at strategic forums
Knowledge
Essential criteria
- Comprehensive knowledge and understanding of the National and devolution plans for Older Peoples Mental Health
- Extensive knowledge of the Mental Health Act and Mental Capacity Act
- Knowledge of the Care Act and commissioning processes
- Knowledge of locality plans, and integrated working agenda
- Knowledge of Trust Quality and Governance agendas and the ability to apply these to practice
- Safeguarding Procedures for Adults and Children
Skills and Abilities
Essential criteria
- Evidence of effective leadership skills
- Ability to prioritise workload and achieve KPIs and objectives within agreed deadlines
- Ability to lead by motivating, supporting and encouraging staff to develop personally and professionally
- Ability to manage budget resources effectively
- Excellent written and verbal communication skills
- Ability to problem solve and be flexible to ensure effective outcomes for the service user and service
- Organised and able to delegate appropriately to plan and prioritise workloads.
- Committed to partnership/ integrated working.
Desirable criteria
- Good IT skills
- Ability to motivate and secure commitment to continuous service improvement
- Ability to manage teams through change
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Rachael Osborne
- Job title
- Associate Director
- Email address
- [email protected]
- Telephone number
- 0161 716 3751
- Additional information
If you would like to discuss this role further, please contact my PA Nuala Locket, who can schedule us a teams call. [email protected]
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