Job summary
Employer heading
Healthcare Assistant - Northwick Park
NHS AfC: Band 3
Moorfields - A global leader in Ophthalmology
We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education.
With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world.
We train many of the leading eye care clinicians in the UK and internationally and have a global reputation for quality and professionalism in ophthalmic care. In addition, we also operate commercial divisions that provide care to private patients in both London and the Middle East.
This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden. The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time.
If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you!
Job overview
Moorfields Eye Hospital invites applications for the post of Health Care Assistant based at Northwick Park Satellite Eye Clinic.
The post-holder will be responsible supporting the clinical team in providing quality care to our patients who present with a wide variety of ophthalmic conditions and maintaining a safe, clean environment.
To support qualified nursing staff, senior technician and HCA team in providing high quality individualised Ophthalmic care to a defined group of service users, relatives and carers. To ensure the safety and well-being of service users, and always working in a manner that promotes dignity and human rights through the adoption of person centred care principles. Experience is desired but not necessary as full training for role will be provided.
Main duties of the job
- To support qualified staff in the assessment of health needs, planning, delivery and evaluation of care for a number of individuals or groups of patients, including clinical risk assessment
- To exercise an agreed degree of professional autonomy and make judgements and decisions in order to satisfy the expectations and demands of the job.
- To work alongside all staff in areas of the patient pathway, ophthalmic outpatient pathway, nurse led clinics, technician led clinics, procedural rooms and other ophthalmic clinic areas including Out Patient and Day care unit.
- To undertake clinical work and related tasks as delegated by qualified nursing staff.
- To develop understanding and knowledge of reviewing patient referral letters from GP and Opticians so appropriate investigations are undertaken.
- To liaise effectively with all stakeholders in the care process, including carers and relatives, aspiring to provide an effective, seamless and integrated service to patients.
- Be a competent user of a variety of technical equipment (computerised and mechanical)
Working for our organisation
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Detailed job description and main responsibilities
- To attain competencies : In Visual Acuity, eye pressure measurement, instillation of eye drops under the supervision and guidance of the qualified staff nurse, senior technician/HCA , technical skills of OCT, auto-refraction and visual fields having followed the Trusts required protocol.
- To maintain and update relevant knowledge and skills, maintain a professional portfolio and participate in further training as appropriate, in order to enhance quality of care for patients and carers
- To undertake clinical supervision in line with Trust Policy, to further develop competence and clinical practice.
- Communicate clearly and appropriately with patients, their relatives/friends, colleagues and all other members of the multidisciplinary team, including responding to queries, answering the phone, taking messages, and passing on written and verbal information to patients
- Understand the principle of confidentiality.
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Always communicate in a way that maintains the patient’s confidentiality.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 Health & Social Care or equivalent
communication
Essential criteria
- communication written and verbal
Experience
Essential criteria
- Relevant experience in healthcare setting
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Reej Daniel
- Job title
- Sister
- Email address
- [email protected]
- Telephone number
- 07891840988
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