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Job summary

Main area
Matron
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
357-LN-978-24
Employer
United Lincolnshire Hospitals NHS Trust
Employer type
NHS
Site
Trust Wide
Town
trustwide
Salary
£53,755 - £60,504 per annum
Salary period
Yearly
Closing
07/11/2024 23:59

Employer heading

United Lincolnshire Hospitals NHS Trust logo

Discharge Matron

NHS AfC: Band 8a

We recognise that outstanding care can only be delivered through our people.  We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

  • Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
  • Safety – Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
  • Excellence – Striving to be the best that we can be. Innovating and learning from others.
  • Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
  • Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULHT team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So, what is in it for you?

  • Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

  • Part-time - less than 37.5 hours per week.
  • Off-site/remote working - working from home or other sites for part or all the week.
  • Compressed hours – usually full-time hours but over fewer days or shifts.
  • Staggered hours – having different start and finish times.
  • Set shift patterns – to allow for predictability
  • NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
  • Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
  • Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is more.

  • Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
  • Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
  • Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
  •  Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
  •  Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.

Job overview

The service forms part of the wider corporate capacity, flow and palliative departments, directly reporting to the Deputy Chief Operating Officer, and primarily is focused on the safe discharge of patients. The discharge element of the service works closely with community colleagues on  the Discharge to Assess model of care as well as supporting  the management of patients with a long length of stay, patients requiring specialist discharge (End of life and fast track) and complex discharges.

 

The service may overlap with other department functions for patient flow

Main duties of the job

  • To deliver effective leadership and management of discharge services within Lincolnshire for the acute trust- including recruitment, career development, performance, disciplinary, absence management and work evaluation including  professional registration. Work with Adult Social Care and other partner organisations to develop a shared vision and delivery of integrated services. Ensuring resources within the directorate are utilised effectively to achieve best value. To monitor and control delegated budgets, overseeing the setting of annual budgets and forecasts, procure supplies, identifying cost improvement programmes and efficiencies. Partaking in 1:1 supervision with  line manager. Ensuring appraisals and mandatory training are up to date for self and direct reports.Uptake of essential training and PDPs. Ensure robust mechanisms are in place to manage sickness. To lead the management of investigations and take forward the learning outcomes, in respect of complaints. To utilise highly developed specialist knowledge and skills to support and develop staff, facilitating the identification of training needs and the formulation of personal development plans from the appraisal process. 

Working for our organisation

The service forms part of the wider corporate capacity, flow and palliative departments, directly reporting to the Director of operations, and is primarily focused on the safe discharge of patients. The discharge element of the service works closely with community colleagues on  the Discharge to Assess model of care as well as supporting  the management of patients with a long length of stay, patients requiring specialist discharge (End of life and fast track) and complex discharges. The service may overlap with other department functions for patient flow

 

We are a team of around 25 who work closely together. We are based at Pilgrim hospital, Boston and Lincoln County hospital but also provide support to Grantham hospital.  We work 7 days a week including bank holidays. We are recruiting to the team at many levels as the role of the team supports patient discharges and our colleagues on the wards. We work as part of the wider system in Lincolnshire with the community. We have introduced a hybrid model for a fully integrated discharge hub, which is very exciting. This will improve timely updates and provide a system wide triage team including Social care and Lincolnshire Community Health Services (LCHS). We are a progressive team not only updating how we work as a system wide team but also around our D2A model, which we are still developing further.

Detailed job description and main responsibilities

To provide 7-day cover for strategic planning, management and leadership across discharge and reablement services in the acute trust in partnership with Community Health and Adult Social Care.  Ensuring services are developed and responsive to national and local guidance in accordance with the priorities of the Integrated Discharge Hub to meet the needs of local population. To work in partnership with other providers of services for adults to ensure continuity of provision and joined-up care in readiness for discharge. To provide line management to the discharge team, safe discharge and lead meetings on behalf of the lead nurse for discharge. To deploy the actions specific to National Discharge Policy and effective chairing, monitoring and actioning of long length of stays over 21 days and Reason to Reside criteria application.

 

The Discharge Matron will have responsibility for the operational leadership and management of services for patients on Pathway 1, 2, 3, and out of area transfers as well as all complex discharges.  The role will coordinate and support multi-disciplinary services including nurses, AHPs, medics, social workers, support workers and administrative staff. The role will work across partnerships in Lincolnshire as part of the integrated discharge team

 

The individual will be highly motivated, have positive effective interpersonal and change management skills to support service improvement and transformation.

 

Person specification

Previous Experience

Essential criteria
  • Extensive experience in a management role at team leader level or equivalent
  • Evidence of continuing professional development
  • Experience of: working with commissioners; working with other agencies, including leading partnerships; implementing change in an organisation; line management; coordinating multi-agency services; budget management; project management work; leading research, evaluation and audit Knowledge of CQC requirements
Desirable criteria
  • Understanding of Infection prevention
  • Experience of informing capacity meetings and taking any required actions
  • Experience at chairing senior meetings both operational and strategic

Qualifications

Essential criteria
  • Degree qualification or equivalent level of experience
  • The Post Holder will hold a relevant professional qualification and registration. This could be nursing, AHP or social care

Evidence of Particular: - Knowledge - Skills - Aptitudes

Essential criteria
  • The national discharge agenda
  • Persuasive negotiation skills
  • Excellent interpersonal skills with the ability to lead motivate and develop others
  • Ability to initiate and lead project-type work, with the ability to plan, implement, evaluate and report
  • Ability to assimilate and apply new information quickly and to analyse complex data
  • Ability to solve problems in flexible and creative ways
  • Ability to respond to changing direction in terms of the development and design of new practice/service developments
  • IT skills including Word and Excel
  • Ability to manage multi-disciplinary teams
  • Excellent organisational skills
  • Committed to promoting equality and inclusion
  • Committed to identifying and being responsive to community needs
  • Awareness and Knowledge of the dignity in care agenda.
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework:  Patient Centred  Safety  Compassion  Respect and  Excellence
Desirable criteria
  • Understanding of the current integrated discharge team and future vision
  • Education qualification/experience within current role
  • Specific IT skills including use of Careflow, Web V, Care portal, TRAC and have the ability to use data to write reports

Specific Requirements

Essential criteria
  • Ability to travel between areas and locations of work

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthBronze Trailblazer by Race Equality MattersHappy to Talk Flexible WorkingOne Workforce Lincolnshire ICS

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Coulson
Job title
Lead nurse for Discharge
Email address
[email protected]
Telephone number
07980 869880
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