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Job summary

Main area
Accident & Emergency
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week (Full Time)
Job ref
357-GR-480-24
Employer
United Lincolnshire Hospitals NHS Trust
Employer type
NHS
Site
Grantham Hospital
Town
Grantham
Salary
£22,383 per annum
Salary period
Yearly
Closing
07/07/2024 23:59

Employer heading

United Lincolnshire Hospitals NHS Trust logo

Health Care Support Worker - A&E - Band 2

NHS AfC: Band 2

We recognise that outstanding care can only be delivered through our people.  We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

  • Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
  • Safety – Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
  • Excellence – Striving to be the best that we can be. Innovating and learning from others.
  • Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
  • Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULHT team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So, what is in it for you?

  • Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

  • Part-time - less than 37.5 hours per week.
  • Off-site/remote working - working from home or other sites for part or all the week.
  • Compressed hours – usually full-time hours but over fewer days or shifts.
  • Staggered hours – having different start and finish times.
  • Set shift patterns – to allow for predictability
  • NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
  • Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
  • Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is more.

  • Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
  • Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
  • Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
  •  Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
  •  Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.

Job overview

LINCOLN EMERGENCY DEPARTMENT are seeking HCSW's. This is a great opportunity to work in a fast paced and everchanging environment whereby two days are never the same. The successful candidate(s) will be required to work both the day and night shifts which will include bank holiday and weekend working.  

The successful candidate will work alongside a registered nurse delivering personal care, sufficient hourly rounding as well as assisting with nutritional intake. We strive to ensure a positive experience for our patients and we appreciate that the HCSW role is a key part in delivering this high quality care. 

After a settling in period, all newly appointed HCSWs will be supported to gain further extended skills such as venepuncture, cannulation and the recording of ECGs. 

We are supportive and dynamic team which is fast approaching new and exciting times with a planned new build of the Emergency Department which we hope will enhance patient experience and individual opportunities available. 

We welcome applications from all who feel they would thrive in an ED environment whilst executing the trust values under pressure.  Hardworking, passionate, dedicated and excellent communicational skills are just some of the key qualities we desire in our expanding workforce.

 

Main duties of the job

The Emergency Department at Lincoln County Hospital is seeking to recruit Health Care Support Workers to join the team.

As a Health Care Support Worker, you will be responsible for working under delegation and supervision of a Registered Nurse in delivering a high standard of care to our patients in accordance with individualise care needs, utilising flexible, innovate and effective practice that demonstrates that our patients are at the centre of everything we do.

Working the multi-disciplinary team, the successful candidate will have excellent communication skills, be adaptable to rapidly changing situations, as well as having understanding of the need for confidentiality. The individual should have the ability to work using their own initiative and as part of a team. Good time management and organisational skills are also essential for the post. Effective communication skills and motivation to work in a clinical environment are essential. 

 

 

Working for our organisation

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (22/23) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement – “Outstanding Care Personally Delivered” – stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated

Detailed job description and main responsibilities

What should you do next?

 Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!!!

Person specification

Qualifications

Essential criteria
  • Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above)
Desirable criteria
  • Literacy and numeracy qualification equivalent to Functional Skills level 2 (e.g. GCSE grade C or above) which are necessary to undertake the apprenticeship
  • Completed apprenticeship in relevant field of practice
  • Successful completion of the Care Certificate
  • NVQ Level 2/3 in a Health Related area or equivalent experience
  • ECDL qualification or equivalent

Experience

Essential criteria
  • Experience of working in a customer focused environment
  • Experience of using computer systems for data entry and retrieval
Desirable criteria
  • Previous experience of working in a health / care setting

Skills

Essential criteria
  • Understanding the role of the Health Care Support Worker
  • Ability to manage time effectively
  • Ability to work effectively on an individual basis and as part of a multi-disciplinary team
  • Ability to work in a demanding and busy environment
  • Good customer care skills
  • Good written and verbal communication skills
  • Ability to forge effective working relationships with both patients, their relatives and colleagues
  • Knowledge of confidentiality, infection prevention and dignity in care within the workplace
  • Ability to prioritise and manage daily workload
  • Awareness and Knowledge of the dignity in care agenda
  • Ability to evidence/demonstrate key values and behaviours in line with both the Trust framework
Desirable criteria
  • Working knowledge of Health and Safety, Infection Prevention and Manual Handling

Specific requirements

Essential criteria
  • Flexible in approach to work – must be able to undertake shift work where required
  • Ability to use own initiative
  • Committed to on-going personal development
  • Willing to undertake further education, training and development relevant to the post.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthBronze Trailblazer by Race Equality MattersHappy to Talk Flexible WorkingOne Workforce Lincolnshire ICS

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nicole Riley
Job title
Sister
Email address
[email protected]
Telephone number
01522 573399
Additional information

Should you require any further information, please email Nicole Riley on [email protected]

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