Job summary
- Main area
- Medicine
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 302-25-6963581M
- Employer
- Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Albert Edward Infirmary
- Town
- Wigan
- Salary
- £24,169 pa pro rata
- Salary period
- Yearly
- Closing
- 01/05/2025 23:59
Employer heading

Healthcare Support Worker - Ince Ward
NHS AfC: Band 2
Choose Well - Choose WWL
Job overview
We are seeking a Healthcare Support Worker to work on Ince Ward on a permanent basis.
We will be looking for enthusiasm, drive and passion where the delivery of outstanding levels of care can be nurtured. You will have excellent communication skills and the flexibility and adaptability to meet the needs of this busy area.
The successful candidate will be efficient, reliable and be able to work using their own initiative whilst being part of a team. You will be a motivated and confident healthcare assistant dedicated to assisting in the delivery and the development of an excellent service.
This vacancy may close earlier than the specified closing date if a high volume of suitable applications are receieved.
Main duties of the job
Your role as a Health Care Support Worker is to support our Nursing teams deliver the best care possible to our patients and contribute to the smooth running of our wards and departments.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Detailed job description and main responsibilities
- Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
- Assist qualified nursing and medical staff where requested.
- Communicate with all members of the team to maintain a good service provision.
- Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
- Prepare and support the patient appropriately during any activity that is to be undertaken.
- Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
- Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed.
- Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
- Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
- Contribute to own personal development and take an active part in learning opportunities.
Person specification
Qualifications
Essential criteria
- Effective level of numeracy and literacy skills
Experience
Essential criteria
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Demonstrable ability to follow instructions
Skills
Essential criteria
- Effective communication skills – written and verbal
- Effective Customer Service Skills
- Ability to deal with people from all backgrounds
Knowledge
Essential criteria
- Effective understanding of confidentiality
Additional
Essential criteria
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
- Flexible and able to work on any ward and site within the Trust
- Ability to work internal rotational shifts
- Proven ability to be flexible in your approach
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Nicola Shannon
- Job title
- Ward Manager - Ince ward
- Email address
- [email protected]
- Telephone number
- 01942 822533
List jobs with Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust in Nursing and Midwifery