Job summary
Employer heading
Senior Healthcare Assistant - Children's Outpatients
Band 3
Job overview
Senior Healthcare Assistant - Children's Outpatients
We are excited to invite a self-motivated, friendly, and enthusiastic individual to join our dynamic Children's Outpatient Team!
This is a wonderful opportunity for an experienced healthcare assistant to play a vital role in shaping and enhancing our services. If you are passionate about making a difference in the lives of children and their families, we want to hear from you!
In this position, you will have the chance to use your initiative while working independently and collaboratively with our supportive team. Your focus will be on ensuring that every patient and family has a positive, memorable experience during their visits to our department.
If you have previous experience as a healthcare assistant and have worked with children and families, this role is perfect for you! We’re committed to helping you grow, with opportunities to develop your existing skills and gain new knowledge.
Join us in making a positive impact on the lives of children and families! We can't wait to meet you!
Main duties of the job
- Warmly greet patients and manage the flow of activity within our welcoming department.
- Use your excellent communication skills to keep visitors informed and reassured about any delays.
- Chaperone patients during clinical consultations, providing comfort and support.
- Prepare our clinic rooms each day, ensuring a clean and inviting environment.
- Organise supplies and handle orders with efficiency.
- Measure the height and weight of children with care and compassion.
- Assist with procedures and phlebotomy after receiving appropriate training.
- Work collaboratively with our fantastic team or take initiative as needed.
- Invest in your own personal development and help others grow by sharing your knowledge and insights.
Working for our organisation
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
- NVQ level 2/3 in Healthcare or equivalent
experience, knowledge, and skills
Essential criteria
- Able to communicate clearly in writing.
- Able to communicate with compassion, and where there may be barriers to communicating
- Able to work with lots of different people within a team.
- Able to organise own workload.
- Caring attitude which puts the patient first.
- Working with children in a health care setting
Qualities/Attributes
Essential criteria
- Reliability
- Courteous and professional attitude and appearance.
- Ability to undertake the post which is a manual and physical role.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Holly Martin
- Job title
- Childrens Outpatient Manager
- Email address
- [email protected]
- Telephone number
- 0161 922 5213
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