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Job summary

Main area
Admissions Lounge
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday 7:00 to 15:00)
Job ref
359-6507975-T2
Employer
Maidstone and Tunbridge Wells NHS Trust
Employer type
NHS
Site
Tunbridge Wells
Town
Tunbridge Wells
Salary
£22,383 per annum pro rata
Salary period
Yearly
Closing
09/08/2024 23:59
Interview date
13/08/2024

Employer heading

Maidstone and Tunbridge Wells NHS Trust logo

Healthcare Support Worker

Band 2

Job overview

An exciting opportunity has arisen within the Admissions Lounge at Tunbridge Wells Hospital for a Healthcare Support Worker .

You will receive structured training to work in this specialist area whilst working as part of a multi-disciplinary team to provide a consistent and high standard of patient centred care.

We pride ourselves in delivering safe, high quality care to ensure the patients’ experience is a positive one. You will work closely without trained nursed to deliver this.

Main duties of the job

Our Healthcare Support Workers are an integral part of our nursing team and the successful candidate would be a forward-thinking team player who puts the patient first.

The role exists to provide a multi-skilled worker who, under the direct/indirect supervision of a Registered Healthcare Professional, supports the multidisciplinary team with clinical and non-clinical practices in order to provide patient-centred care.

Working for our organisation

MTW is a large acute hospital trust in the south-east of England. 

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. 

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.

Would you like to work flexibly?  In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Following your Corporate Induction you will be expected to attend the Trust’s Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic: [email protected]), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children).

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here:  Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Interview Date: To be confirmed

Person specification

Qualifications

Essential criteria
  • Holds or commitment to complete the Care Certificate Programme within the first 6 months
  • Good general education
  • Ability to read, write, perform simple calculations and communicate in English
Desirable criteria
  • English and Maths Level 1 or GCSE English and Maths grade D/3 or above
  • Hold or willing to work towards NVQ Level 2 / Health and Social Care Diploma Level 2 / Intermediate apprenticeship Level 2

Experience/Knowledge

Essential criteria
  • Interest in working in a care setting
  • Understands importance of and provides good customer care.
Desirable criteria
  • Experience within a care role/setting
  • Previous experience of team work
  • Previous experience of customer care
  • Working in a healthcare or related setting

Skills

Essential criteria
  • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
  • Good interpersonal skills
  • Basic computer keyboard skills.
  • Ability to prioritise workload with supervision

Employer certification / accreditation badges

Kent and Medway Work Place Wellbeing AwardNHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderDefence Employer Recognition Scheme (ERS) - SilverStep into healthRoyal College of Anaesthetists Accredited

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rekha Brijmohan
Job title
Unit Manager
Email address
[email protected]
Telephone number
01892 638227
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