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Job summary

Main area
Patient Safety
Grade
NHS AfC: Band 8c
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
095-6259167-TS-C
Employer
NHS Kent and Medway Integrated Care Board
Employer type
NHS
Site
Gail House
Town
Maidstone
Salary
£70,417 - £81,138 per annum
Salary period
Yearly
Closing
11/11/2024 23:59
Interview date
16/12/2024

Employer heading

NHS Kent and Medway Integrated Care Board logo

Associate Director of Patient Safety, Complaints and Learning

NHS AfC: Band 8c

Job overview

Are you ready to lead and inspire at the forefront of patient safety and care? Kent and Medway Integrated Care Board (ICB) is looking for a visionary leader to spearhead our Patient Safety, Complaints, and Learning teams. As a pivotal figure in our organization, you will drive significant improvements in healthcare services for over 1.9 million residents, leveraging a budget of approximately £3.5 billion.

Role Overview:

As the Associate Director, you will champion the development and implementation of a safer and more responsive healthcare system. This role not only requires a sophisticated understanding of patient safety frameworks but also an impassioned approach to leading change and fostering a culture of safety and learning across the healthcare spectrum.

Main duties of the job

Key Responsibilities:

Develop strategic initiatives to enhance patient safety and integrate comprehensive learning systems across our services.

Provide expert guidance and oversight to the Patient Safety and Complaints teams, ensuring alignment with national safety standards and effective complaint resolution.

Engage with a variety of stakeholders, including the Chief Nursing Officer and Chief Medical Officer, to facilitate collaborative and matrixed working relationships.

Lead the adoption of the NHS Patient Safety Incident Response Framework (PSIRF) and the Learn from Patient Safety Events Service (LFPSE), ensuring these frameworks significantly impact our strategic objectives.

Working for our organisation

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.

We work with staff to agree objectives through regular supervision, annual appraisal, and access to training opportunities.

We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.

Detailed job description and main responsibilities

The job description and person specification give you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

If you need an application form in an alternative format please let our recruitment team know so they can help you with this.

All information you supply on your application should, to the best of your knowledge, be true and accurate.

Person specification

Qualifications

Essential criteria
  • Master’s level or equivalent education

Registered Professional

Essential criteria
  • Registered Professional, i.e., Nurse, Member of relevant professional body

Patient Safety knowledge and experience

Essential criteria
  • Evidence of knowledge and experience in relation to the National Patient Strategy

Employer certification / accreditation badges

Disability confident committed

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hannah Owen
Job title
Executive Assistant
Email address
[email protected]
Additional information

6259167

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