Job summary
- Main area
- Bank Staff
- Grade
- Band 3
- Contract
- Bank
- Hours
- Flexible working - Bank
- Job ref
- 275-TSS-0425-CSW
- Employer
- Medway NHS Foundation Trust
- Employer type
- NHS
- Site
- Medway NHS Foundation Trust
- Town
- Gillingham
- Salary
- £14.71 - £23.54 per hour depending on shift
- Salary period
- Hourly
- Closing
- 17/04/2025 23:59
Employer heading
Bank Healthcare Support Worker
Band 3
Job overview
Healthcare Support Worker
Bank
Band 2
Pay Scale £14.71 - £23.54 per hour depending on shift (inclusive of WTD - holiday pay)
**PLEASE NOTE YOU MUST HAVE A MINIMUM OF AT LEAST 6 MONTHS HOSPITAL EXPERIENCE IN THE PREVIOUS 2 YEARS**
We are recruiting for a number of Bank Healthcare Support Workers who share our ambition and vision to deliver the Best of Care by the Best People and have the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
The successful post holders will be expected to provide support and assistance to professionals in the implementation of care plans for individual patients.
As a Bank Healthcare Support Worker, you will ensure patients receive a high quality of clinical care and a good patient experience. We have a management team that is both innovative and proactive in ensuring that high quality care is delivered to our patients.
You must have evidence of completed Healthcare Support Worker competences
Main duties of the job
Provide excellent customer care skills to ensure patients come first.
Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative.
Demonstrate, encourage and assist patients in undertaking therapeutic activities within parameters of agreed care plans and under guidance of registered practitioners.
To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.
Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.
Provides support and assistance to professionals in the implementation of plans of care for individual patients.
Assist with fluid and dietary needs of patients including completion of menu cards and recording intake and output of fluids and solids.
As directed, to collect specimens from patients and to record routine observations of weight, blood pressure, temperature, pulse, respiratory rate. Report and abnormalities and concerns to a Registered Nurse.
Recognise when patients are in pain and discomfort and report to the nurse in charge.
Working for our organisation
In return for your hard work and dedication, The Temporary Resourcing Service offers the following benefits:
- Free mandatory training
- Cost of DBS and uniform is covered by the Trust
- Priority shift booking over agency staff
- Support for revalidation
- Enrolment into excellent NHS Pension scheme
- Opportunities to work in specialist areas and develop key skills and experience
- Short-term, medium-term long-term “lines of work” available in a variety of areas (guaranteed shifts)
- Weekly payroll
- Online shift booking, allowing for shifts to be booked via smart phones and no need for paper timesheets
- Dedicated team to ensure you are supported
Detailed job description and main responsibilities
You will be responsible for carrying out assigned tasks as part of the clinical team in support of registered nurses, and to undertake some aspects of care provision without direct supervision. Ensuring the safety and wellbeing of service users, always working in a manner that promotes dignity and human rights, through the adoption of persons centred care principles.
Provide excellent customer care skills to ensure patients come first.
Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative.
Demonstrate, encourage and assist patients in undertaking therapeutic activities within parameters of agreed care plans and under guidance of registered practitioners.
To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines.
Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals.
To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines.
Provides support and assistance to professionals in the implementation of plans of care for individual patients.
Assist with fluid and dietary needs of patients including completion of menu cards and recording intake and output of fluids and solids.
As directed, to collect specimens from patients and to record routine observations of weight, blood pressure, temperature, pulse, respiratory rate. Report and abnormalities and concerns to a Registered Nurse.
Recognise when patients are in pain and discomfort and report to the nurse in charge.
In the clinical areas where the role expectation is to undertake venepuncture / cannulation, the post holder must only do this when trained and assessed as competent.
Under the direction of trained staff maintain and develop own skills including:
- Accurate monitoring and recording of vital signs including - blood pressure, oxygen saturations
- Recording of ECG
- Simple aseptic dressings including removal of sutures, clips and intravenous cannula
- After appropriate training; secure and remove female catheters; empty drainage bags and accurately measure and record urinary output
- Administering enema’s and suppositories
- Monitoring and recording of blood glucose levels
To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
To assist the registered nurse with the safe handling and mobilisation of patients and when necessary to assist in the transportation of patients.
To chaperone patients to other clinical departments, following assessment by a registered nurse, to maintain patient safety.
Under the direction of the Healthcare Professional participate in the assessment, admission, discharge and handover of patients.
Person specification
Qualifications
Essential criteria
- Evidence of a general education e.g. GCSE's or equivalent
Knowledge
Essential criteria
- Knowledge of hospital systems
- Knowledge of Manual handling of patients, using lifting aids
Experience
Essential criteria
- At least 6 months acute hospital experience
- Customer care experience
- Commitment to working in partnership with patients / carers
- Care experience within the last 3 years
Value Based Question
Essential criteria
- Give an example of a time where you have demonstrated a ‘can do’ attitude (including the situation you were in) and the outcome
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Temporary Resourcing Service
- Job title
- Temporary Resourcing Service
- Email address
- [email protected]
- Telephone number
- 01634975901
- Additional information
Temporary Resourcing Service
01634 975901
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