Job summary
Employer heading
Higher Level Maternity Support Worker - Maternity Triage
NHS AfC: Band 3
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for Maternity Support Workers who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
As a Maternity Support Worker, you will work directly with patients and babies, assisting with their clinical care within various specialist and integrated teams, including theatres, fetal medicine, and community hubs. You’ll be an integral part of our multidisciplinary teams, providing vital support to ensure the safety and comfort of both mothers and newborns.
You would be required to work days, nights, weekends & bank holidays.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
You will ensure effective communication with colleagues, patients, and their families.
You will work to promote individualised care, specific to the needs of the patient and their family, acting as an advocate within the multidisciplinary team in the absence of the midwife.
Whilst working under the supervision of the designated midwife and part of a multidisciplinary team, undertakes the direct care and appropriate interventions to maximise a positive client experience and promote the physical and mental health and wellbeing of the patient and baby.
You will participate in the collection and recording of written and electronic data, in line with Trust guidelines and policies.
You will work in partnership with clients and professionals both internally and external to the Trust to provide an effective network of care for the clients in their care.
You will act as an advocate for the department, in promoting respectful and flexible team working across areas.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.
Person specification
Qualifications/Training
Essential criteria
- Basic education
- Care certificate
- GCSE Grades A-C or equivalent in English and Maths
- NVQ level 2 or equivalent
- Minimum level 2 qualification in Literacy and Numeracy
Previous Experience
Essential criteria
- Previous experience in health care setting
- Previous experience in midwifery setting
- Previous experience working in a team
Skills
Essential criteria
- Ability to communicate in a variety of settings with service users and their families, with varying levels of understanding
- Self-motivated
- Flexibility and team participation
- Basic IT skills- ability to use keyboard or willingness to develop
- Understanding of quality and change in the clinical setting
Desirable criteria
- Familiar with Microsoft Office
Knowledge
Essential criteria
- Understanding of the requirements of the role
- Understanding of NHS issues
Other Requirements
Essential criteria
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Janet Mann
- Job title
- MSW Development and Support Associate
- Email address
- [email protected]
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