- Certificate in Adult Literacy and Numeracy.

 - Appropriate verbal and written communication and interpersonal skills. Knowledge of basic nursing and personal care.

- Ability to work effectively as a team member and as part of a multi-disciplinary team.

- Ability to communicate with members of the public and healthcare providers.

-  Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact and be flexible and responsive to working environment

- Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count).

- Practical ability, prioritization and time management.

- Demonstrate potential for further development.

- GHNHSFT mandatory training.

- Department based training.

- To adhere to all Trust policies and procedures.

- To communicate effectively, especially where patient ability to do so is compromised. On occasions, the job holder may be exposed to distressing or emotional circumstances.

- Maintain discretion and understanding of confidentiality and data protection.

- Perform and record clinical observations with competency including blood pressure, temperature, respiration's and pulse.

- Ensure the privacy, dignity and safety of individuals is maintained at all times.

- Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the appropriate Registered Care professionals.

- Demonstrate the ability to recognize changing priorities, seeking advice and guidance from the Registered Nurse or other registered care professionals as appropriate.

- Communicate effectively across a wide range of channels and with a wide range of individuals, the public, health and social care professionals, maintaining the focus of communication on delivering and improving health and care services.

- Demonstrate those inter-personal skills that promote clarity, compassion, empathy, respect and trust.

- Contribute to team success and challenge others constructively.

- Ensure all patient-related information is treated sensitively and adhere to the principals of confidentiality at all times.

- Report any accidents or incidents and raise any concerns as per organisational policy.

- Ensure clear, concise, accurate and legible records and all communication is maintained in relation to care delivered adhering to local and national guidance.

- Ensure ability to manage electronic records system taking the importance of the need protect access into these systems (Electronic Patient Records, ID, passwords, swipe cards).

- Report to appropriate registered care professional information received from the individual, carers and members of the team

-  Communicate with individuals, carers and other visitors in a courteous and helpful manner, whilst being mindful that there may be barriers to understand.

- Promote health and safety maintaining best practice in health, safety and security.

- Share ideas with colleagues to improve care and suggest areas for innovation.

- Participate in audit activities being undertaken in area of practice

- Frequently use concentration and experience work patterns which are unpredictable with regular interruptions, some requiring immediate response.

- Maintain a professional approach while working in challenging, distressing situations or dealing with challenging behavior.

- Support individuals, their families and carers when faced with unwelcome news and life changing diagnoses.

- Have exposure to VDU screen

- Regular interruptions from enquiries and / or changing patient needs.

- Possible activity changes requested by the multidisciplinary team due to changing priorities.

- Exposure to distressing or emotional circumstances and / or behaviours.

- Exposure to unpleasant bodily fluids.

- Use frequent moderate effort when undertaking carrying out the manual handling of individuals and equipment in line with organisational guidelines.

- Use skills of manual dexterity and manipulation of clinical instruments and equipment.

- Use a combination of standing, walking bending and stretching throughout the shift.

- Will be required to work within the recognised Manual Handling Guidelines.

- May be required to work in confined space.

- Working within decontamination, which you will receive full training for.