Job overview

Are you a dynamic and enthusiastic Dental Nurse looking to work with routine and urgent care patients in a general dental practice setting?This role offers the opportunity to provide chairside assistance and triage advice to patients at Springbank Dental Clinic in Cheltenham.

Benefits: 

Full time  hours- 8.30am to 5.00pm Monday to Friday

Career development and opportunities across the practice with great team support

A varied caseload - every day brings new challenges

Access to training to maintain your CPD and boost your clinical skills- CPD included

A caring and calm environment where our dedicated team of dental professionals can offer the best possible care for patients

We support staff to relocate with our relocation policy.

Main duties of the job

Assisting Dental Officers in the provision of treatment within a general dental practice setting.

Providing telephone assessments of patients with dental symptoms and provide management advice and onward referral as appropriate.

Use of all dental equipment conducting performance checks and identifying maintenance issues.

The setting up and closing down of surgeries following infection control guidelines.

Carry out reception duties as required including understanding patient charges and exemptions

Carry out stock control and maintenance of stock in the surgeries.

Undertake definitive clinical telephone assessments of patients with dental symptoms using SDCEP guidance.

Assess and advise as appropriate through high level communication skills to meet the needs of the patient.

Refer patients as appropriate to dental services for ongoing treatment as indicated through the protocols and systems of the organisation.

Maintain appropriate records as required, accurately recording, checking or amending details on the dental software system.

The “must haves” for you to be considered for this role: 

GDC registration ( or newly qualified dental nurses awaiting GDC registration number)

National Certificate for Dental Nurses or NVQ equivalent .

To be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.

Working for our organisation

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust. 
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%).

It was great to see from the results that colleagues are saying that: 

•  89.7% believe they are making a positive difference to patients/service users;
•  73.3% would recommend the organisation as a place to work;
•  82.4% agree that care of patients and service users is the organisations priority;  
• 76.7% would be happy with the standard of care for a friend or relative 

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.