Job summary
- Main area
- Outpatients
- Grade
- NHS AfC: Band 3 (Band 2 until completion of the Care Certificate)
- Contract
- Fixed term: 9 months (Cross site working- Princess Alexandra, Harlow, St Margarets, Epping, Herts and Essex Bishops Stortford)
- Hours
- Full time
- Part time
- Job ref
- 292-6815572-CCS
- Employer
- The Princess Alexandra Hospital NHS Trust
- Employer type
- NHS
- Site
- PAH, SMH, HEH
- Town
- Harlow
- Salary
- £23,615 - £25,674 Per Annum plus 5% high cost area supplement
- Salary period
- Yearly
- Closing
- 02/01/2025 23:59
Employer heading
Healthcare Support Worker - Outpatients Services
NHS AfC: Band 3 (Band 2 until completion of the Care Certificate)
The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.
Our values
The Princess Alexandra Hospital NHS Trust (PAHT) promise to our patients, as identified by our three values which will contribute to improving our patients’ experiences, is:
Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts.
Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both.
Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care.
Job overview
Our Trust provides outpatients clinics across a number of sites. There are a vast number of specialties that are covered, from paediatrics to elderly care, general surgery, breast, oncology & minor ops .
This is an exciting time for the outpatients department as we forge forward with improving the service for the patients and the organisation
Our health care support workers are an integral part of the team that delivers services to more than 300,000 patients per year. As an organisation, we have a very active research & development Team, who support patients attending the clinics for regular follow up, especially within the Rheumatology, Dermatology, Gastroenterology and Oncology Services. We have also recently opened a purpose built fracture clinic at PAH.
We welcome applications from motivated and enthusiastic individuals who will be encouraged to develop within this role by working towards gaining the Care Certificate, a nationally recognised qualification . You will also gain hands on experience, supported by our Practice Development Team and our experienced Outpatient Team.
We would encourage Informal visits to the department where we would be delighted to show you around.
Main duties of the job
- To work as a member of the team in the delivery of direct patient care under the direction of the Outpatients Manager.
- The level of duties undertaken will be agreed and monitored by the clinic manager.
- To assist with basic care and other patient related clinic activities under the supervision or as directed by a Registered Nurse.
- To carry out tasks as instructed by a qualified nurse.
- Assisting with the smooth running of the clinics and the continued service given to patients.
- To be flexible within working hours to accommodate the running of the clinics.
Working for our organisation
Our Organisation
The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.
We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.
Our Values
The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:
Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts
Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both
Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care
The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.
Detailed job description and main responsibilities
Please see the attached job description and person specification for Healthcare Support Worker, available to download at any time.
The post is advertised as a band 3 role subject to the following:
-
successfully completing the care certification within the six month probationary period of employment, during which you will be paid Band 2
or
-
providing a copy of your completed care certificate which has been reviewed during the recruitment process and determined as meeting the accepted standard
Upon successful completion (or accepted evidence) of the Care Certification and completion of the probationary period of employment, you will be promoted to NHS AFC Band 3.
Failure to complete the Care Certification within this timeframe may result in termination of employment.
Person specification
Person Spec
Essential criteria
- Meets Person Spec
- Demonstrates transferable skills
- Demonstrates enthusiasm and caring attitude
Desirable criteria
- previous experience within an healthcare related environment
Transferable skills and experience
Desirable criteria
- Evidence of good communication
- Demonstrates initiative and can work in a team
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Geraldine Woodley
- Job title
- Outpatient Nurse Manager
- Email address
- [email protected]
- Telephone number
- 01279798214
- Additional information
Sister Joanne Crake x 7381
Sister Maria Fausto x 3243
Sister Susan Wood x3752
Charge Nurse John Gonzaga x8711
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