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Job summary

Main area
Nursing support services
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
346-TSA-099-24
Employer
Tees, Esk and Wear Valleys NHS Trust
Employer type
NHS
Site
9-11 Imperial Avenue, Norton
Town
Stockton on Tees
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
08/08/2024 23:59

Employer heading

Tees, Esk and Wear Valleys NHS Trust logo

Community Support Worker

NHS AfC: Band 3

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job overview

An exciting opportunity has arisen for the post of a  Community Support Worker in the adult eating disorders intensive day service  .  The service is based at Imperial Avenue in Norton.  The service is open 08.00 - 18.00 hrs Monday - Friday.  You may also be asked to support people in their own homes.

The post holder will work as part of the multi-disciplinary team delivering high quality patient focused care in a community setting.

The role will involve improving the lives of people with Anorexia Nervosa and the impact of their condition through the delivery of excellent services to promote recovery and wellbeing.

Main duties of the job

To be compassionate in meeting the needs of patients and their carers.

Maintain safety, privacy and dignity of all patients in the delivery of patient centred care, recognising and respecting differences including spiritual and cultural beliefs.

Responsible for recognising the signs of patient harm, abuse or neglect, and follows correct safeguarding policies 

Undertakes delegated activities within level of own competency, and with due regard to risk assessment, to assist with the implementation of intervention plans as part of the multidisciplinary team. 

Completes patient assessment tools and accurately summarises within patient care records.

Identifies changes in patients’ presentation and acts, reports and records appropriately.

Accompany and provide support to patients in a variety of community settings, as delegated and dependent on current risk assessment. 

Assists in the provision of health education and advice on health promotion to patients and their carers.

Demonstrates safe breakaway techniques in the management of violence and aggression as required.

Demonstrates safe moving and handling of patients using equipment as required.

Where appropriate and with authorisation, acts as an advocate for patients/carers. To promote at all times a positive image of people with mental ill health.

Working for our organisation

We pride ourselves in being the catalyst that makes a difference in service users lives for the better. The Adult Eating Disorders  team proposes a fantastic opportunity for practitioners to become a vital component in a team that is busy, dynamic and recently expanded. 

What lays ahead is the opportunity to become a member that will be recognised as being part of a supportive and enthusiastic team. Additionally, you will be working alongside care coordinators and lead professionals  to achieve patient centred care that is recovery focused. The aim is to aid individuals to achieve the highest level of independence and recovery  possible reflective of their situation and bring about change that is positive and improves a person’s quality of life.  We  aim to support recovery, health, well-being and social participation.

We are a team that is compassionate, inclusive, and committed working together to provide excellent care to support our community .

Detailed job description and main responsibilities

This post is not open to trainees the successful candidate must have completed the Diploma in Health and Social Care Level 3 or equivalent.  Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).

Please refer to the job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person specification

Experience

Essential criteria
  • Previous experience as a Band 2/3 HCA or equivalent in a care environment.

Qualifications

Essential criteria
  • Diploma in Health and Social Care level 3 or equivalent
  • Care Certificate
  • Key skills in Literacy and Numeracy level 2

Skills

Essential criteria
  • Effective verbal and written communication skills
  • Competency in record keeping

Employer certification / accreditation badges

We are a Living Wage EmployerApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hannah Sturman
Job title
Team Manager
Email address
[email protected]
Telephone number
01642 550863
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