Job summary
Employer heading
Mental Health Support Worker
Band 3
The 5 July 2023 marked 75 years of the National Health Service. The founding principles remain as relevant, and valued, today as they were 75 years ago. Why not join us and make a difference to be Better Every Day.
Job overview
Are you a motivated Mental Health Support Worker? Melstock House Dorchester are looking for you to join!
Melstock House is a mixed-sex assessment unit designed specifically to cater to the older adult population struggling with functional mental health illnesses. Our unit is focused on providing superior care and treatment to individuals navigating acute phases of their psychiatric, social, psychological, and emotional health issues.
As a mental health support worker you will carry out general housekeeping duties and any tasks which help with the smooth running of the ward/unit. You will assist the nurses in their delivery of care to the patients. We are a highly motivated and friendly team who have experienced staff with a wide range of skills and we pride ourselves on providing excellent care to our service users. In return we have fantastic opportunities for you to continue your professional development, including training, appraisal and supervision.
You will be required to work shifts that include:
Early - 06:45 - 14:15
Late - 12:45 - 20:15
Long Day - 06:45 - 20:15
Night - 19:45 - 07:15
Night, weekend, and bank holiday working at enhanced pay!
We are unable to provide sponsorship for this role.
For further information, please contact [email protected] or 01305 361460
Main duties of the job
You will escort patients outside of the hospital unit on journeys, as directed by the nurse in charge, where access to a means of communication directly to the unit is available, i.e., mobile phone, walkie-talkie, or radio.
You will make accurate records of patient observations.
You will report any complaints by patients/relatives to the trained staff on duty.
You will be required to undertake a Prevention and Management of Violence and Aggression course and it is a condition of your employment that you successfully complete all aspects of this course; if this is not achieved you will not be able to commence working in the post.
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
Working for our organisation
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Detailed job description and main responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
Dorset HealthCare is in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contact [email protected] to access the support.
Person specification
Knowledge, skills and training
Essential criteria
- NVQ level 2 or 3 or equivalent level of experience
- Literate / Numerate
Job specific experience
Essential criteria
- Ability to work in a team
Desirable criteria
- Experience of working within a care setting
Information Technology
Essential criteria
- Basic IT keyboard skills, normally obtained through practice or practical training
Additional requirements
Essential criteria
- A level of fitness and ability to participate and complete PMVA, Breakaway training and Manual Handling (practice and theory).
- Ability to meet contractual requirements and participate in 24 hour care
- Demonstrate skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Personal Qualities
Essential criteria
- Good Communication skills
- Ability to use own Initative
- Ability to to engage and motivate others
- Ability to remain calm in stressfull situations
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Katie McIntyre
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01305 361460
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