Job summary
Employer heading
Mental Healthcare Support Worker (subject to banding)
NHS AfC: Band 3 (subject to banding)
Outstanding Care, Outstanding Careers
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Job overview
Mental Healthcare Support Worker (MHCSW)
An exciting opportunity has arisen for Band 3 Mental Healthcare Support Workers (MHCSW)) to join our happy and cohesive Emergency Department team as we start a multi million transformation and expansion.
Have you got recent experience as a MHCSW working in both an acute setting and in mental health services, and are enthusiastic, motivated, keen learner, innovative and forward thinking? If so, we would like to hear from you.
Previous Applicants need not apply.
Main duties of the job
We are a busy working environment with a high turnover of patients which sees and treats children and adults with a range of conditions including physical injuries and emergencies and mental health conditions. Clinical working areas include Majors, Minors, EDAU and Resus. We have a dedicated clinical practice educator team to ensure robust support and education as you begin your new journey, within this new and exciting role within the department.
We have full time vacancies for motivated Mental Healthcare Support Workers to join the Emergency Department Team. If you enjoy working in a busy demanding environment and are able to work on your own initiative, then this may be the job for you. This job involves internal rotation for all ED staff and we work 12.5 hour shifts (1 hour break), day and night.
Working for our organisation
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.
Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Detailed job description and main responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at [email protected] if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
We regret that we cannot accept applications for this role from candidates under 18 years old. If you are 17 years and 9 months, you can apply but please be aware we will not be able to start your role until you are 18.
Person specification
Education
Essential criteria
- Math & English GCSE - Level 4 and above
- Completion of Care Certificate
- Conflict resolution training and Management of Violence and Aggression Training
- Basic understanding of the Recovery Model. Issues of dignity and privacy.
Desirable criteria
- Safe holding Training
Knowledge and Experience
Essential criteria
- Previous experience of working in both healthcare and mental health services
- Have a basic understanding of the Mental Health Act and Mental Capacity Act
- A keen interest in a wide range of people & personalities.
- Able to think quickly and deal with situations in a calm and sensible manner
- The desire and commitment to undertake studies as required to meet service delivery requirements.
- Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with patients, carers, and relatives remaining sensitive and empathetic.
Desirable criteria
- Basic understanding of risk stratification and management
Skills and Abilities
Essential criteria
- Evidence of good communication skills
- Understanding of confidentiality
- Evidence of ability to maintain accurate documentation
- Effective time management skills
- Ability to work independantly following verbal or written instructions
Desirable criteria
- Ability to work as a team
- Evidence of ability to maintain effective working relationships with colleagues, patients and visitors
- Awareness of own developmental needs within the post
- Fully understanding of trust values, and capable of always acting accordingly
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Helen Scott
- Job title
- Senior Sister
- Email address
- [email protected]
- Telephone number
- 01305 255507
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