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Job summary

Main area
Lead Mental Health Recovery Worker
Grade
Band 4
Contract
Fixed term: 1 year
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
201-24-436
Employer
Cornwall Partnership NHS Foundation Trust
Employer type
NHS
Site
Elfordleigh Lodge Resource Centre and Bude, Pathfields Resource Centre
Town
Launceston
Salary
£25,147 - £27,596 Per Annum
Salary period
Yearly
Closing
08/07/2024 23:59

Employer heading

Cornwall Partnership NHS Foundation Trust logo

Lead Mental Health Recovery Worker

Band 4

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care

  • Care based on what matters to people.
  • Care provided at home or close to home.
  • Improvement through learning, research and innovation.
  • Prevention and alternatives to hospital.

Great Organisation

  • Buildings that support health and wellbeing.
  • Technology enabled care.
  • Care teams are supported by responsive corporate services.
  • Safe, efficient, effective and productive.

Great People

  • A place people love to work and feel valued.
  • Living our values with staff (all voices count).
  • Attract, grow and develop talent.
  • Leaders with compassion, who continuously learn and listen.

Great Partner

  • Encourage and enable effective partnerships.
  • Joined-up community services.
  • Work with others to maximise workforce opportunities.
  • Reduce our impact on the environment.

 At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.

 

Job overview

We are looking for an adaptable and flexible individual to help meet the variety of demands running a busy Mental Health Resource Centre on a daily basis.
 
In this role you will be meeting the needs of clients who may unexpectedly present in a distressed and chaotic state . This could be by practicing active listening, helping them make important telephone calls, helping with housing issues, or merely supporting them in the understanding of a letter and enabling them to provide an appropriate written response, is a common occurrence.
 
Adaptability and flexibility are key characteristics for being able to move fluidly from risk assessments of clients and situations, to planning and delivering a range of core programmes which help the clients develop confidence and self efficacy within a safe space and helping many to overcome social anxiety and learn how ‘to be’ with other people.
 
Imagination and the ability to reach people who sometimes are very unwell and at risk, is a daily event. Being able to escalate and utilise the expertise of a wide and varied team, knowing when and how to signpost to external agencies along with a dogged determination to follow through in supporting your clients to achieve the best possible outcome.  
 
 

Main duties of the job

Administration  with writing Clinical Notes each time we have significant contact with our clients, which is daily. Often if the client becomes unwell the clinical notes are the first place other clinicians will look, so accuracy and a true reflection of the interaction needs to be maintained. There are letters to write, room bookings to make and oversee.
 
 Using internal systems for resources to order, which range from new furniture, to artists materials or foodstuffs and sanitiser.
 
On top of all this is the ability to work with contractors and ongoing building maintenance, which brings with it its own challenges, often simply through the reporting and pursuit of repairs. You have to be tenacious!
 
Supporting, motivating, and in-house training of Band 3’s and supporting them with their professional development.
 
As a Lead Mental Health Recovery Worker  you get to know your client base really well, you share their joys and their sadness's, but there is always much laughter too. You can be proud of their successes knowing that you have played a role in helping provide a safe space for them, somewhere they can take their mask off, sit with uncomfortable emotions without judgement, and most of all allow them to be vulnerable when they need to be.
 
It really is a job like no other, but each day brings new opportunities for us all to learn from one another and there is never a dull moment and therefore no time to become bored but plenty of time to be inspired.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly.  We deliver community and hospital-based care to improve people’s physical and mental health.  We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us.  As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust.  This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases.  Some staff work from one of our 13 community hospitals.  Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live her.  A third of people who live in Cornwall are supported by acute hospital services in Devon.  As a result, we also work closely with our partners in Devon.  In the summer, and during other holidays lots of people choose to visit the area.  This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.  

Person specification

Essential

Essential criteria
  • Working within a community setting in either the statutory or voluntary sector.

Essential

Essential criteria
  • Extensive experience as working as a healthcare assistant/support worker
Desirable criteria
  • Experience within a supervisory role

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Melanie Roberts
Job title
Resource Centre Manager, Countywide
Email address
[email protected]
Telephone number
07387258748
Additional information

Please note we are not accepting any communication from Recruitment Agencies at the current time.  Please refrain from Sending the Trust CV’s as this does not count as an introduction

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