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Job overview

Triage Sister, Integrated Single Point of Access (ISPA) - Various Hours Per Week 

Are you looking for a new and exciting challenge? This is a great opportunity to join one of our Integrated Single Point of Access Team. We are looking for experienced and motivated clinicians with a nursing qualification and a keen interest and/or experience in triage. 

This role is being established following a review as part of our transformation programme. There will be a multi-disciplinary workforce in the ISPA alongside our experienced administration team.

You will be responsible for the triage and prioritisation of all new referrals as well as the prioritisation of urgent community response and hospital at home referrals.  You will require expert clinical knowledge and judgement to facilitate your decision making. 

The roles will be office based with some clinical time included, and we can offer flexible working to support your work life balance. This service will operate from 8am to 8pm, 7 days a week.

This is an exciting role in a dynamic service and we welcome your application

The post holder will use their sound clinical knowledge and risk assessment skills to prioritise referrals through the clinical triage service as necessary.

Main duties of the job

The roles are designed to prioritise care on an urgency basis along with supporting the journey through services.

You will work closely primary and secondary care as well as local third sector and voluntary organisations. The roles will support patients to ensure they receive care from the most appropriate team or service. As part of this role you will also virtually consult with staff, patients, carers and other professionals.

The post holder will support the provision of the Spa MDT and will provide senior clinical input to ensure patients are signposted to the appropriate services. 

The post holder will ensure that all contacts with the clinical triage services reach an effective and appropriate outcome for the patient
The successful candidate need to be prepared to adapt to the changing needs of the Trust and the community models of care as they arise.

The service is committed to providing the right candidate with a development programme that will not only enhance their academic qualifications and nursing interests, but will also provide an excellent foundation for professional development, as well as gaining an insight into the intra-organisational structure and processes. 

Working for our organisation

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills.  You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to:

• Explore leadership within the NHS
• Promote Trust Values and Behaviours
• Develop your Leadership effectiveness and skills
• Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role

After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3,5 and 7