Job summary
Employer heading
Ophthalmic Triage Coordinator
Band 3
Job overview
Are you ready for a new challenge?
An opportunity has arisen to join the Triage team in ophthalmology
The individual must possess excellent communication skills with a very good telephone manner.
You will need to be able to record accurate information over the telephone, which will then be passed on to the doctor on call. They will also work effectively as part of a team. High quality patient care should be at the forefront of your expertise.
This is a very busy area of work but also very rewarding.
Main duties of the job
An opportunity has arisen to join the Triage team in ophthalmology.
Working full time Monday and Friday between the hours of 8:00- 17:30
The individual must possess excellent communication skills with a very good telephone manner. You will need to be able to record accurate information over the telephone, which will then be passed on to the doctor on call. They will also work effectively as part of a team. High quality patient care should be at the forefront of your expertise.
Full training will be given.
This is a very busy area of work but also very rewarding.
The ideal candidate will have previous ophthalmology experience although full training will be given.
The individual must possess excellent communication skills with a very good telephone manner. You will need to be able to record accurate information over the telephone, which will then be passed on to the doctor on call. They will also work effectively as part of a team. High quality patient care should be at the forefront of your expertise.
Working for our organisation
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.
We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.
The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.
At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Detailed job description and main responsibilities
The ideal candidate will have previous ophthalmology experience although full training will be given.
Please see the attached Job Description
Person specification
skills
Essential criteria
- Experience of working in a clinical team
Knowledge
Essential criteria
- Evidence of continued learning
essential
Essential criteria
- Organisational skills
- excellent telephone manor
- able to work competently and independantly
- willingness to learn
Desirable criteria
- previous experience within outpatient setting
- excellent communication skills
- able to work in a busy office environment
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Nicky Mullin
- Job title
- Eye care centre manager
- Email address
- [email protected]
- Telephone number
- 01270 273387
If you have problems applying, contact
- Address
-
Recruitment Team
Leighton Hospital
Middlewich Road
Crewe
Cheshire
CW1 4QJ
- Telephone
- 01270 904488
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