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Job summary

Main area
Urgent Care
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
  • Compressed hours
37.5 hours per week (Long days, weekends, bank holidays and rotating to night shifts)
Job ref
210-2024-457-A
Employer
Countess of Chester Hospital NHS Foundation Trust
Employer type
NHS
Site
Countess of Chester Hospital
Town
Chester
Salary
£22,816 - £24,336 pa pro rata
Salary period
Yearly
Closing
31/07/2024 23:59

Employer heading

Countess of Chester Hospital NHS Foundation Trust logo

Emergency Department Clinical Support Worker

Band 3

Job overview

Working Full/Part time: up to 37.5 Hours Per Week

Who this opportunity is for:

  • We are looking for Clinical Support Workers to work in our busy Emergency Department (ED). You should be very well motivated with excellent communication skills and a willingness to put the on-going care of the patients first.
  • You will have experience of working in ED or similar fast paced environment. 
  • You will have successfully completed the Care Certificate and be competent in cannulation and venepuncture
  • The post holders will be required to work flexibly including nights and weekends.

Main duties of the job

  • To work alongside nursing and medical staff to competently provide agreed clinical skills and nursing care to deliver a timely and quality service to patients.
  • To accurately record, collate, monitor and provide feedback of patient information to nursing and medical staff, initiating actions as 
    necessary
  • Recognise and respond appropriately to urgent and emergency situations.
  • Communicate effectively with other departments within the Trust as well as outside agencies as appropriate.
  • Participate in the assessment of health care needs through the completion and interpretation of assessment tools documentation and delegated clinical tests.

Working for our organisation

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

  • The Countess of Chester Hospital: providing 438 general and acute beds.
  • Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility.
  • Tarporley War Memorial Hospital: a base for community services which serve the local rural population.                                                                 

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

Detailed job description and main responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person specification

Qualifications

Essential criteria
  • NVQ level 3 (or equivalent) or working towards (Health or Social Care).
Desirable criteria
  • A1/A2 assessor qualification (or equivalent) or willingness to undertake

Knowledge and Experience

Essential criteria
  • Previous experience as a Health Care Support worker /Clinical Support worker in a Health care setting.
  • An understanding of organisation of nursing care
  • Understanding of quality and change in the clinical setting.
  • Basic understanding of NHS issues
  • Willingness to undertake clinical skills required for the speciality.
Desirable criteria
  • Previous experience of maintaining accurate records and working as part of a team

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Francesca Elner
Job title
Practice Development Nurse
Email address
[email protected]
Telephone number
01244 363920
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