Job summary
- Main area
- Senior Support Worker
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 373-SMH2073
- Employer
- Cheshire and Wirral Partnership NHS FoundationTrust
- Employer type
- NHS
- Site
- Upton Lea Resource Centre
- Town
- Chester
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Senior Support Worker
Band 4
Job overview
An exciting opportunity has arisen for Multiple full time Senior Support Workers within our First Response Service Home Team's based in Chester. The successful applicant will be expected to work across Urgent Care Mental Health First Response Services, which will include Crisis Resolution Home Treatment Teams, Liaison Services, Street Triage Services, Liaison and Diversion Services and the Crisis Line.
Main duties of the job
The Senior Support Worker will be responsible for assisting qualified practitioners primarily within Crisis Resolution Home Treatment Team and also across the wider Urgent Care Mental Health First Response Service.
The role will also include signposting and referring to appropriate services, and there is an expectation that the post holder will build strong links with 3rd sector and partner agencies to collaboratively support the needs of an individuals in crisis.
Working for our organisation
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.
Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.
We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.
CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.
To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.
We welcome applications from people who have direct experience of accessing our services.
Detailed job description and main responsibilities
Please download a copy of the job description for full details.
Recruitment selection processes are based on competence (see Person specification) and values.
CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. A ‘Guide to completing your application form’ can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.
Good luck with your application. We hope to welcome you to Team CWP very soon.
Person specification
Qualifications
Essential criteria
- NVQ level 3 in Health or social care, NVQ 3 Apprenticeship in health or social care- or equivalent qualification
- Evidence of training programme related to supporting people with mental health
- Trained in psychosocial interventions or willingness to undertake training
Desirable criteria
- Honours degree in psychology Advanced IT and keyboard skills
- Related academic qualifications
Knowledge & Expertise
Essential criteria
- An understanding of confidentiality issues and how they relate to mental health policy and practise interventions
- Sound knowledge of current professional staff development and continuous service improvement issues particularly in context to adult mental health services
- Demonstrate an understanding of the principles and implementation of anti discriminatory practise
- Demonstrate an understanding of care plans including risk management planning and safety plans
- Demonstrate an understanding of supervision
- Demonstrate knowledge of the support workers role within CPA
- The ability to communicate complex and sensitive information where barriers to understanding may exist for example requiring empathy and reassurance
- The ability to make judgments involving a range of facts or situations requiring analysis and comparison of a range of options also skills for assessing individuals on the phone
Desirable criteria
- An understanding of a psychosocial approach
- Knowledge of mental health legislation and policies
- Ability to use spreadsheets databases for example excel access Evidence of having published in either peer review or academic or professional journals
Experience
Essential criteria
- Demonstrate experience working in a mental health environment
- Previous experience working with adults and severe mental health
- Experience of partnership working with service users carers and other agencies
Desirable criteria
- Experience of working within crisis settings
- Experience of working on support lines
Employer certification / accreditation badges
.png "NHS Rainbow badge")
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Louise Northall
- Job title
- Team Manager
- Email address
- [email protected]
List jobs with Cheshire and Wirral Partnership NHS FoundationTrust in Nursing and Midwifery