Job summary
Employer heading
Healthcare Assistant - General Outpatients - Peterborough
Band 2
Job overview
Are you looking for a new and exciting challenge? Are you highly committed, flexible and enthusiastic? Do you have a genuine interest in general outpatient care ?
We are a highly motivated department, who strive for outstanding patient care. You will be working in a team primarily based at Peterborough Hospital covering a wide variety of specialties.
This is an excellent opportunity to:
- join a motivated and upskilled team
- develop new skills
- be an innovator for new services
- enhance your health care assistant experience
In return we can offer you training, support of a well-developed team and
opportunities to work across sites as required.
Currently the hours of work are based around the needs of the service between 8.00 a.m. and 6.30 p.m. Monday to Friday.
Main duties of the job
Supporting the nursing staff, clinicians, and service users within the Outpatients services on a daily basis is a key aspect of the role. This includes meeting and greeting patients and service users during clinic times, ensuring clear and effective communication. Managing clinic activity promptly and keeping patients informed about their care is essential for smooth operations.
The role also involves several administrative tasks, such as utilising basic computer programs and managing appointment lists. Ensuring the accuracy of paperwork and information recording is crucial. Clinical duties include performing and recording patient observations and conducting procedures such as ECGs, clinical observations, urinalysis, pregnancy testing, uroflowmetry, trials without catheter, bladder scans, and phlebotomy services. Additionally, assisting the Registered Nurse in the Minor Operations Clinic is part of the responsibilities.
Maintaining the cleanliness of the department and identifying and reporting any health and safety concerns are important for ensuring a safe and hygienic environment. Furthermore, maintaining a link role within the department and sharing best practices and guidance contribute to continuous professional development and improvement of services.
Working for our organisation
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
- Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
- Membership of the NHS Pension Scheme:
- Flexible working opportunities;
- Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Opportunities for career development and training to help you progress in your role;
- Wellbeing support and activities to promote a healthy work environment;
- Access to our in-house physiotherapy service;
- On-site canteens offering subsidised meals;
- Subsidised staff parking (currently free);
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Detailed job description and main responsibilities
Please refer to the job description and person specification for the full list of duties and further information.
Person specification
Education and Qualifications
Essential criteria
- Literary & numeracy standard
- NVQ/care certificate in care
- Educated to GCSE level incl maths & English
Experience
Essential criteria
- Experience of data entry on computer systems
- Previous hospital, primary care or care home experience
- Outpatient experience
key skills
Essential criteria
- Communication skills - written and verbal
- Ability to liaise with patients, carers, relatives and all levels of the multidisciplinary team
- Ability to operate effectively as part of a team
Knowledge
Essential criteria
- NHS Outpatient services
- Accuracy of paperwork and recording of information
- Accuracy of filing event packs and data
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Bridget Tarney
- Job title
- Sister
- Email address
- [email protected]
- Telephone number
- 01733 673609
- Additional information
Kiran Hanif / Rosemary Mullen - Deputy Sisters
01733 673574
List jobs with North West Anglia NHS Foundation Trust in Nursing and Midwifery