Job summary
- Main area
- Outpatients
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 430-SUR25-5A-B3
- Employer
- Milton Keynes University Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Outpatients (Dept)
- Town
- Milton Keynes
- Salary
- £24,625 - £25,674 Per annum
- Salary period
- Yearly
- Closing
- 08/05/2025 23:59
- Interview date
- 22/05/2025
Employer heading
Senior Healthcare Assistant
Band 3
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job overview
Senior Healthcare Assistant
Band 3
Full-time: 37.5 hours per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen for Health care assistants in Outpatients. The role will involve working alongside nursing staff and the wider multi-disciplinary team to provide high quality and effective nursing care.
We are seeking individuals who are enthusiastic, compassionate, flexible, and creative in their approach.
If you have excellent communication and time management skills and a passion for providing the highest standards of care to patients, we would love to meet you.
We offer in house induction and support.
Flexible working options are available to meet the needs of the service.
The post holder will be required to undertake the Care Certificate and MKUH standards within the first 12 weeks of employment.
Interview date: 22 May 2025
This role can not be sponsored.
Main duties of the job
Join #TeamSurgery at Milton Keynes University Hospital
The surgery division at MKUH, which covers specialties including theatres and the Intensive Care Unit, offers a variety of roles and opportunities, both clinical and non-clinical. The division are looking for passionate, enthusiastic and forward-thinking professionals to join the team.
MKUH is one of the leading hospitals in Europe for implementing robotics to assist in surgery, becoming the first in the continent to use the CMR Versius robot for gynaecological surgery. Since its introduction in 2019, the theatres team have completed over 500 surgical cases, the first hospital in the UK to reach this milestone, achieving this in March 2023.
As well as being an innovator in robotics, the Trust is proud to be part of the New Hospital Programme, with plans to expand and increase our surgical capacity to meet the health needs of our communities now and in the future.
With a leading benefits package, and a growing hospital estate to meet one of the fastest growing populations in the country, it is a great time to join MKUH.
Find out more about working in #TeamSurgery at MKUH from the people who work across the division in the video below.
https://www.youtube.com/watch?v=-mYel-Y9nrU
Working for our organisation
We care We communicate We collaborate We contribute
Flexibility is embraced, with 64% expressing satisfaction with the flexible working patterns available to accommodate diverse needs.(NHS Staff Survey 2023).
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Detailed job description and main responsibilities
· To assist in the induction of new staff within the department, demonstrating duties to new starters. Lead in setting an example to new starters to ensure safe and effective care.
· Support with day-to-day supervision of Healthcare Assistants within the department.
· Support with the assessment of Healthcare Assistants competency documents and care certificate.
· To organise own daily workload, adjusting and prioritising appropriately as the ward activity dictates.
· Communicate factual information to patients regarding their condition within clinical remit. Patients may have barriers to understanding such as a physical or mental disability, including dementia and so information will need to be delivered with tact, empathy, and sensitivity.
Professional
- To act at all times in a professional and courteous manner.
- To ensure compliance with mandatory training.
- To participate in the Trust’s appraisal system be involved in continuous development, keeping up to date knowledge on the Healthcare Assistant’s role.
- To participate in department meetings as appropriate.
- To uphold the Trust Values.
- To promote the importance of good clinical practice throughout the ward/department, acting as an ambassador for high standards and good patient care at all times.
Please refer to the job description for further details.
Person specification
Qualifications and knowledge
Essential criteria
- GCSE level or Functional Skills in Maths & English or equivalent knowledge
- NVQ Level 3 or equivalent experience
- CARE Certificate
- Knowledge of personal care and activities of daily living
- Awareness of importance of infection prevention & control
- Understanding of the importance of safe working practices
- Understanding of the role of a Healthcare Assistant
Desirable criteria
- Studying Nursing or Midwifery or similar at university
- Awareness of NHS policies
- Assessors training/certificate
Experience
Essential criteria
- Experience working in a care setting
- Experience of working in a team
Desirable criteria
- Previous NHS experience
- Experience in supporting junior staff
Skills
Essential criteria
- Ability to demonstrate commitment to high standards of care
- Accurate record keeping
- Ability to work under pressure
- Ability to prioritise tasks effectively at short notice
- Caring in a professional manner towards patients and their relatives.
- Good time management
- Ability to induct, support, assess and develop junior members of staff.
- Ability to undertake clinical observations and tasks including phlebotomy
Desirable criteria
- IT Skills
Personal and people development
Essential criteria
- Commitment to Safeguarding
- Presents a professional appearance
- Ability to work within a team
- Self-motivated and enthusiastic
- Commitment to working in a caring environment with people of all ages
Communication
Essential criteria
- Clear spoken and written English
- Able to show care, empathy and respect to patients and their families
- Able to communicate with team members, carrying out instructions and feeding back information.
- Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines.
- Able to feedback to staff on safe and effective practice.
Desirable criteria
- Able to feedback on assessments undertaken.
Specific requirements
Essential criteria
- Able to perform the duties of the post with reasonable aids and adaptations.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sarah OConnell
- Job title
- Senior Sister
- Email address
- [email protected]
List jobs with Milton Keynes University Hospital NHS Foundation Trust in Nursing and Midwifery