Job summary
Employer heading
Non-Clinical Discharge Co-ordinator
Band 3
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Job overview
We are looking for a motivated, enthusiastic person to join the Discharge team working within Buckinghamshire Healthcare Trust. The team support the discharge of patients with varying needs.
You will work with the supervision of existing discharge co-ordinators supporting the planning, coordination and transfer of care of patients with complex discharge needs from the point of admission to safe and effective discharge.
Professional Development opportunities are encouraged and supported.
Please note that the successful candidate will be expected to work within any of the hospital sites.
Essential requirements are set out in the attached job description. You should be able to demonstrate excellent interpersonal and communication skills, have good time management skills, and be able to prioritise and work on your own initiative as well as part of a team.
Main duties of the job
- To support the delivery of high quality discharge and patient flow for patients with complex discharge planning needs in keeping the needs of the patient and their carer’s, acting as the patients advocate when necessary.
- To liaise with the ward staff to identify patients with complex and multi –discharge planning needs which require intervention and work with the complex discharge co-ordinators to ensure all appropriate assessments/referrals are made and the patient’s needs are met in a timely manner in order to prevent delays.
- Communicate and liaise with patients, relatives and carers, staff in community, social services, voluntary agencies etc to develop an optimum plan for the patient from the point of admission to discharge
Working for our organisation
Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
EDUCATION, QUALIFICATIONS
Essential criteria
- GCSE Grade C, or above/equivalent in English Language and Mathematics
EXPERIENCE
Essential criteria
- Experience of working within The NHS, Private Sector or Local Authority
- Experience of working in an environment dealing with highly confidential data
- Evidence of good problem solving skills; ability to think laterally and creatively under pressure.
SKILLS, ABILITIES & KNOWLEDGE
Essential criteria
- Evidence of good interpersonal skills with a wide range of people in a variety of situations and settings.
- Clear and concise communication skills both orally and in writing.
- Ability to work on own initiative and as part of a team
Desirable criteria
- Knowledge of Data Protection Act, 1998 and other Trust Policies and Procedures
SPECIAL CIRCUMSTANCES
Essential criteria
- Ability to travel as may be required to work on any BHT site
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Hayley Shaw
- Job title
- Matron - Discharge & Patient Flow
- Email address
- [email protected]
- Telephone number
- 07768864940
- Additional information
For further information or to discuss this role further please contact Hayley Shaw - Matron for Discharge & Patient Flow - 07866136619 [email protected]
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