Job summary
- Main area
- Discharge & Patient flow
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 434-C6307955
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- Stoke Mandeville Hospital
- Town
- Aylesbury
- Salary
- £50,952 - £57,349 per annum pro rata
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
![Buckinghamshire Healthcare NHS Trust logo](https://static.trac.jobs/employer-logos/280.png)
Operations Manager - System Discharge & Flow
Band 8a
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Job overview
We are looking for a highly motivated pro-active individual who has excellent communication and interpersonal skills, shows initiative and excels in problem-solving, to be our operational lead for the system Discharge & Flow.
The role will coordinate and lead the multidisciplinary triaging of referrals for discharge pathways 1, 2 and 3 for residents of Buckinghamshire irrespective of where they are an inpatient: including out of area hospitals.
It will also support Pathway 0 for those patients requiring VCSE/Age UK support, including those who may be vulnerable or have safeguarding concerns e.g., homeless, disabled, end of life, escalating difficult issues and delays to the Head of system Discharge & Flow appropriately.
The postholder will oversee the operational management of our hub beds located across Buckinghamshire. These support people who no longer meet the Criteria to Reside in acute hospital beds but are unable to return immediately home from hospital. The postholder will also take a lead role in overseeing interim health discharge pathways for the people of Buckinghamshire, for example our non-weight bearing pathway.
Main duties of the job
The post holder will work closely with the Head of System Discharge & Flow, working across system boundaries in supporting discharges for patients who no longer meet the criteria to reside in hospital. The aim is to achieve timely discharge and flow of patients in a well-coordinated and integrated way, avoiding delays to returning home as well as reducing readmissions.
Working for our organisation
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact [email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
Qualifications
Essential criteria
- First degree or equivalent level of education in health or social related subject or
- Evidence of Continuous professional Development
Desirable criteria
- Evidence of further continuous professional development
- Relevant registration with professional body
- Leadership/Management qualification or equivalent
Knowledge
Essential criteria
- Specialist knowledge of Discharge pathways & Flow in an acute hospital and community setting
- Excellent Discharge knowledge of national guidance and best practice
Desirable criteria
- Detailed understanding of operation of healthcare services and performance targets
- Knowledge of discharge risk assessment and Management
Experience
Essential criteria
- Experience of operational management in the acute setting
- Experience of working in a discharge transfer of care hub
- Ability to work collaboratively with system partners, influencing change.
Skills
Essential criteria
- Excellent analytical and problem-solving skills
- Well-developed organisational and people skills to facilitate working in an MDT setting
- Ability to function at a high level whilst working under pressure
Desirable criteria
- Proficient IT skills to enable use of MS office and other IT systems
- Effective communication skills and ability to work across all sectors
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Violet Kellett
- Job title
- Head of System Discharge & flow
- Email address
- [email protected]
- Telephone number
- 078273111156
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