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Job summary

Main area
Palliative Care
Grade
NHS AfC: Band 2
Contract
Permanent: 34.5 x 2 posts
Hours
Part time - 34.5 hours per week (3 days per week on a 7 day rota days and nights)
Job ref
407-COMMUNITY-7074375
Employer
Walsall Healthcare NHS Trust
Employer type
NHS
Site
Walsall Palliative Care Centre
Town
Walsall
Salary
£24,169 Pro Rota
Salary period
Yearly
Closing
28/04/2025 23:59
Walsall Healthcare NHS Trust logo

Clinical Support Worker - Palliative Care Goscote Hospice

NHS AfC: Band 2

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement. 

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
 
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant.  The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community.  As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.

 

 RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

 

 

Job overview

We are currently looking for a permanent Clinical Support Workers who are enthusiastic and motivated to join the community based 12 bedded Goscote Hospice. 

You must be caring, compassionate, reliable and have a genuine interest to work within Goscote  Hospice based at Walsall Palliative Care Centre, Goscote Lane Walsall WS3 1SJ. These roles are primarily providing direct clinically individualised and focussed care for the patients. Sensitivity is key component of these roles as you support patients and carers during highly emotional charged times. Theses roles will focus on caring for patients with life limiting conditions that are approaching the end of their life or requiring symptom control.

You will need to work a flexible approach working in the service which includes long days (7am -7.30pm) and night shifts (7pm - 7.30am) includes weekends and bank holidays as the service demands 

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

  1. Assist in undertaking activities of living in accordance with the care plan prescribed by qualified staff. These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support.
  2. Assist in the taking and recording of patient’s observations
  3. Report changes to patient’s health status to trained nurse for action
  4. Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill. This may include the escort of patients to other departments within the centre and on occasion to other departments and specialist units off site
  5. support patients with care after death
  6. Complete local competencies specific for the role

There will be opportunities for personal training and development in line with the Trust resources and requirements.

Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Detailed job description and main responsibilities

  1. Assist in undertaking activities of living in accordance with the care plan prescribed by qualified staff. These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support.
  2. Assist in the taking and recording of patient’s observations
  3. Report changes to patient’s health status to trained nurse for action
  4. Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill. This may include the escort of patients to other departments within the centre and on occasion to other departments and specialist units off site

 There will be opportunities for personal training and development in line with the Trust resources and requirements.

You will need to work a flexible approach working in the service which includes long days (7am -7.30pm) and night shifts (7pm - 7.30am) includes weekends and bank holidays as the service demands  

In addition to the clinical element of this role there are also other essential components that the jobholder will be required to fulfil.

  1. Assist in the maintenance of general clerical activities to support the clinical environment and patient care. These duties will include answering the telephone, taking and passing on of messages to the relevant person, filing, keeping patient’s bedside records tidy etc.
  2. Support registered nursing staff in ensuring communication systems meet the needs of patients carers and staff. This will include referring carers and visitors on to the appropriate trained nurse. Adhering to the Trust’s complaint procedure with For One & All
  3. Regard to formal and verbal complaints. Updating notice boards and leaflet racks. Attending ward staff meetings and where necessary acting as a ward representative at specific meetings at the ward managers request
  4. Maintain confidentiality in relation to patients be the information obtained either verbally, written or electronically The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of the grade.

 

Person specification

Qualifications

Essential criteria
  • Must have completed Level II HCA training or willing to undertake NVQ training.
  • English and Maths qualification

Knowledge

Essential criteria
  • Excellent communication skills verbal and written
  • Applicants must be able to update patient data using written skills and electronic device

Experience

Essential criteria
  • Skills and abilities to deliver care necessary for the safe and effective performance of the job.
  • Experience of working within Palliative care or caring for patients end of life
Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer. Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Deborah Jones
Job title
Senior Sister / Ward Manager
Email address
[email protected]
Telephone number
01922 602540

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