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Job summary

Main area
East Crisis Resolution HTT
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
371-MHS473
Employer
Berkshire Healthcare NHS Foundation Trust
Employer type
NHS
Site
Britwell Health Clinic
Town
Slough
Salary
£26,405 - £28,976 per annum (Incl. of HCAS)
Salary period
Yearly
Closing
31/07/2024 23:59
Interview date
16/08/2024

Employer heading

Berkshire Healthcare NHS Foundation Trust logo

Mental Health Advisor

Band 4

Job overview

INTERNAL ONLY - This post is open to Berkshire Healthcare NHS Employees Only

 

Interviews will be held on 16 August 2024.

The post is based at Britwell Health Clinic, in Slough, which is a quiet part of Slough, but which gives quick access to the main areas as well the neighbouring localities. 

The ideal candidate will be someone who truly values the opportunities that the mental health professionals have in assisting people going through difficult times in their lives. They will be passionate about helping people with Serious Mental illness.

These posts offer the ability to work flexibly at hours that suit you. Whilst there is an expectation to cover night shifts, these will be scheduled to meet your needs.

The team is very supportive with many very experienced practitioners from different clinical backgrounds.

Main duties of the job

  •         The Health Advisor will be a key individual within the Mental Health Urgent Care Services for Berkshire and work as part of Crisis Resolution and Home Treatment Team’s Triage Team to review all referrals received by CRHTT. These referrals may be via NHS 111, patients, carers or from other teams both within and outside of the organisation.
  •       The post holder will provide basic health advise to patients who have been identified as not requiring onward referral to the CRHTT, or other services, and support them in managing their own symptoms at home whilst working under the guidance of a registered professional.
  •          The post holder will be responsible for the prioritisation of presenting clinical symptoms, throughout a 24 hour period. This will include the transfer of patient calls to the appropriate responders by undertaking brief clinical risk and mental state assessment, formulation and brief psychological interventions for people presenting in mental health crisis.
  •    The post holder, working via telephone, will be responsible for validating, de-escalating crisis and coaching people in distress tolerance and emotional regulation strategies using a range of brief psychological interventions, empower patients, carers and families to manage distress and crisis effectively

Working for our organisation

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. 

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days’ annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • ‘Cycle to Work’ and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites

If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.

Detailed job description and main responsibilities

The  3/4 “must haves” for you to be considered for this role: 

  • Experience working on a secondary care setting or psychology background 

  • Compassionate and caring 

  • Likes working in a team 

For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply. 

If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare! 

 We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Lorraine Dune on 07946733526 or email:  [email protected] who’ll be delighted to help. 

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required 

Person specification

Education/Qualifications/Training

Essential criteria
  • Degree in health/social care or equivalent qualification/experience

Continuous Professional Development

Essential criteria
  • Evidence of CPD

Previous Experience

Essential criteria
  • Strong knowledge and understanding of the health and social care systems and operating frameworks, clinical observations and the Mental Health Act
  • Previous knowledge and experience of working in a care environment, through placements in an area of discipline, with service users who have complex mental health needs
Desirable criteria
  • Experience of managing a busy caseload or service users with a range of mental health conditions and intervention needs
  • Experience of working efficiently in a multi-disciplinary team and multi-agency environment
  • Previous work experience within mental health urgent care services

Knowledge, Skills & Abilities

Essential criteria
  • Effective and competent interpersonal, influencing, communication, observation and reporting skills
  • Strong organisational skills and the ability to analyse situations and make the right decisions
  • Ability to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
  • Ability to cope in a pressurised environment and apply practical problem solving skills in everyday situations
  • Competent IT skills and the ability to navigate around various systems and software packages
  • Ability to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
  • Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload

Employer certification / accreditation badges

Apprenticeships logoDisability confident employerCarer confident logo, the employers for carers confident schemeCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lorraine Dune
Job title
Deputy Service Manager
Email address
[email protected]
Telephone number
07946733526
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