Job summary
- Main area
- Core 24 Emergency & Crisis Liaison - Mental Health Services
- Grade
- Band 6
- Contract
- Permanent: (shifts work including nights is required)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 350-MHC6122118-A
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Warrington A and E
- Town
- Warrington
- Salary
- £35,392 - £42,618 per annum
- Salary period
- Yearly
- Closing
- 02/06/2024 23:59
Employer heading
Mental Health Liaison Practitioner
Band 6
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Job overview
Whiston Core 24 is a specialist assessment of service user's mental health to those who present to the Emergency Department in times of crisis or, those who are referred from the acute general hospital wards and the formulation of treatment and risk management plans based on assessment of needs with the appropriate triage and diversion form the service.
The service operates on a shift system of long and short days (currently under review), inclusive of nights to provide 24/7 365 days a year service. The service has recently undergone Organisational Change to make the service more flexible across the Urgent Care footprint, providing support to Mersey Cares additional Core 24 services including Royal Liverpool, Warrington, Whiston and Southport Core 24 services where required.
We are looking for an experienced practitioner with a wealth of experience working in mental health services, inclusive of organic services.
Shortlisting planned for 22 April
Interviews planned for 30 April
Main duties of the job
To provide high quality, evidence based care within Division for service users and their carers within inpatient and community services.
To work in a socially inclusive way and in line with the recovery model.
To function as named nurse/care coordinator to service users undertaking
assessment, planning and evaluation and review of care, within a recovery focused model of care.
To participate as an active member of the multi disciplinary team.
To provide advice, expertise and leadership within the team.
To supervise care for service users presenting with complex and high risk needs.
To work autonomously, reaching clinically appropriate decisions based on
information received and using the knowledge and experience of the multi
disciplinary team.
To be qualified to act as a mentor for students.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
To coordinate the care of service users carrying out assessment planning,
implementation and evaluation of their care under the guidelines of the care programme approach and under the supervision of the line manager.
To ensure that the service users care plan is developed to meet the assessed need of the individual and that unqualified staff are delivering care as identified in the care plan.
To liaise with family members, carers and significant others when completing the assessment and developing a care plan.
To undertake and supervise risk assessments and formulation of risk management plan for service users under your care, taking note of the contributions from other members of the team, family members carers and significant others.
To ensure Safeguarding Children and Adults requirements are followed and
participate in meetings as appropriate.
To direct unqualified staff in order to ensure delivery of a high standard of care to service users.
To participate in setting standards for care based on sound evidence based and research findings.
To participate in the systematic monitoring and evaluation of service users.
To communicate to other members of the multi-disciplinary team information which has an impact on the service user’s care.
To use verbal and non-verbal communication skills gained through training or experience to impart sensitive information.
To check understanding of information where there are barriers to effective
communications.
To give and receive accurate up-to-date information regarding service users’ care in reviews and multi-disciplinary meetings etc. These reviews may be external to the trust.
To have accurate and up-to–date knowledge of the Mental Health Act / Mental Capacity Act and other relevant legislation.
Where appropriate to job role take responsibility for the safe administration of medication to service users ensuring that the Trust policies and procedures and the Nursing & Midwifery Councils regulations are adhered to.
Please refer to attached Job Description for full list of duties and responsibilities.
Person specification
Qualifications
Essential criteria
- Appropriate professional qualification or experience at Degree Level e.g. RMN, AHP, Social Worker
- Evidence of post registration study / continuing professional development e.g. Mentorship in Practice
Desirable criteria
- Working towards master level education
Experience
Essential criteria
- Minimum of 2 years post registration experience in mental health
- Evidence of leadership and management skills
- Evidence of experience of managing cases & case loads
- Evidence of supervising staff.
- Ability to work autonomously across the organisation/boundaries and with other agencies
- Experience of working in partnership with other agencies and service users and carers
- Experience of audit/research and working knowledge of clinical governance.
- Experience in change management and policy formulation
- Experience of using Incident Reporting Systems e.g. DATIX
- Experience of undertaking and involvement in Serious Untoward Incident Reviews
- Evidence of experience of working with a range of people with mental health problems in a variety of health care settings.
Knowledge / Skills
Essential criteria
- Able to communicate effectively both verbally and non -verbally
- Being responsive and flexible, seeing change as an opportunity to improve services
- Ability to lead the process of standard setting and audit
- Leadership Skills
- Ability to work within a divisional management team, be able to generate own workload and ability to work to strict deadlines
- Ability to build purposeful relationships with a range of both internal and external to the organisation
- Proven knowledge of relevant mental health legislation
- Demonstrate knowledge of CPA ECC guidelines.
- Demonstrate knowledge in the concepts of mentorship, preceptorship and supervision and ability to provide education and supervision to junior staff
- Demonstrate a good knowledge of professional Codes of Conduct and Staffs’ responsibility to identify gaps in their knowledge base.
- Professional attitude
- Possess excellent listening and negotiation skills and leadership skills.
- Excellent oral and written skills
- Excellent interpersonal and organisational skills.
- The ability to lead change management
- Ability to contribute to developing care excellence within the ward / team area.
- On going post-registration development.
- Able to demonstrate flexibility in working hours.
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Kelly McDonnell
- Job title
- Team Manager
- Email address
- [email protected]
- Telephone number
- 0151 3518600
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